Budtender - Roseville

Position Summary

The Budtender is responsible for delivering an exceptional guest experience by providing personalized cannabis recommendations, product education, and outstanding customer service. This role supports the day-to-day operations of the dispensary by assisting guests, processing transactions, maintaining compliance with Michigan cannabis regulations, and contributing to a welcoming, efficient, and professional retail environment.

Responsibilities

• Greet customers, listen to their needs, and make personalized recommendations
• Explain the differences between cannabis types (like flower, edibles, or concentrates) and how to use them safely
• Check IDs to verify legal age, adhere to purchase limits, and follow state and local laws
• Process transactions using a Point-of-Sale (POS) system and handle cash accurately
• Help with daily cleaning, stock shelves, and keep an accurate inventory of products
• Improve personal AOV month over month
• Improve personal UPT month over month
• Improve average daily sales month over month

Qualifications

• 6+ months in the cannabis industry
• Cash handling experience
• Customer service experience
• Product knowledge (preferred but not required)
• Must be 21+ years of age and pass background check

Physical Requirements

• Sitting, standing, walking, and climbing for long periods of time

Work Environment

• Loud, fast-paced, and energetic environment
• Floor features specialized product displays (flower, edibles, concentrates)
• Staff must be adaptable to busy rushes; wait times and long lines are common during peak hours