Budtender - Forest Park
Reports to: Store Manager • FLSA Status: Non-Exempt • Department: Retail • Location: 7207 Roosevelt Rd, Forest Park, IL 60130
About the Role
The Budtender is responsible for delivering an exceptional guest experience by providing personalized cannabis recommendations, product education, and outstanding customer service. This role supports the day-to-day operations of the dispensary by assisting guests, processing transactions, maintaining compliance with Illinois cannabis regulations, and contributing to a welcoming, efficient, and professional retail environment.
Responsibilities
Daily Tasks
- Customer Service: Greet customers, listen to their needs, and make personalized recommendations
- Product Education: Explain the differences between cannabis types (like flower, edibles, or concentrates) and how to use them safely
- Compliance: Check IDs to verify legal age, adhere to purchase limits, and follow state and local laws
- Sales & Cashier Duties: Process transactions using a Point-of-Sale (POS) system and handle cash accurately
- Store Upkeep: Help with daily cleaning, stock shelves, and keep an accurate inventory of products
Goals
- Improving personal AOV month over month
- Improving personal UPT month over month
- Improve average daily sales month over month
Supervisory Responsibilities: None
Qualifications
- 6+ months in the cannabis industry
- Cash handling experience
- Customer service experience
- Product knowledge (preferred but not required)
- Must be 21+ and possess (or be able to obtain) an Illinois Facility Agent Card
Physical Requirements
Sitting, standing, walking, and climbing for long periods of time.
Work Environment
The environment can be loud. Atmosphere & Pace: Fast-paced and energetic. The floor features specialized product displays (flower, edibles, concentrates). Staff must be adaptable to busy rushes, as wait times and long lines are common during peak hours.
Pay
$17.25 per hour