Brook Lane Security Operations & Emergency Preparedness Manager

Lead the Work That Keeps Our Community Safe Brook Lane is seeking an experienced and decisive Manager of Security Operations & Emergency Preparedness to lead daily security operations and coordinate emergency planning and response. This role is responsible for maintaining a safe and secure environment for team members, residents, patients, students, and visitors. The Manager supervises security personnel, oversees security systems and incident response, develops security policies and procedures, and ensures emergency-preparedness activities meet organizational and regulatory requirements. What You’ll Do Security Operations Supervise, train, and schedule security officers to maintain appropriate coverageConduct routine and random security rounds and respond personally to incidents when neededInvestigate security breaches, disturbances, thefts, and other incidentsPrepare incident reports and recommend appropriate corrective actionsOversee access control, surveillance, visitor management, and key-control systemsSupport staff in managing aggressive or disruptive behavior with an emphasis on safety and de-escalationProvide orientation and ongoing education on security policies and workplace-violence preventionOversee patient valuables, lost-and-found items, and secure-storage procedures Emergency Preparedness and Response Coordinate emergency-response activities and serve as a key organizational resource during crisis situationsDevelop and maintain the Emergency Preparedness Plan and collaborate on Continuity of Operations PlansPlan, conduct, and document disaster drills in accordance with The Joint Commission and CMS standardsConduct and participate in the annual Hazard Vulnerability Analysis to evaluate natural, environmental, and human-caused risksDevelop emergency-response plans for risks identified through the Hazard Vulnerability AnalysisCoordinate active-assailant, evacuation, shelter-in-place, mass-casualty, fire, and hazardous-material exercisesMonitor fire-protection system testing, coordinate fire drills, and support compliance with life-safety standardsTrain staff in emergency procedures, building safety, and the use of safety equipmentServe as a liaison to local police, fire, emergency medical services, and emergency-management agencies What You’ll Bring Required Qualifications High school diplomaAt least three years of management experience in a security-related fieldBasic Life Support certification in accordance with organizational policyAbility to obtain de-escalation training within 90 days and maintain it throughout employmentValid driver’s license and a driving record that meets requirements for the Meritus vehicle operatedAbility to provide a certified driving record bi-annually and sign the required vehicle-use attestationKnowledge of healthcare security regulations and recognized security practicesStrong leadership, decision-making, conflict-resolution, communication, and interpersonal skillsAbility to remain calm and professional in high-stress situationsProficiency with incident-reporting systems, access-control systems, and Microsoft OfficeAbility to work effectively with diverse populations Preferred Qualifications Associate degree in criminal justice, security management, emergency management, or a related fieldHealthcare security experienceNo moving violations within the previous three yearsCertified Healthcare Protection Administrator, Certified Protection Professional, or another relevant certification Physical Requirements This position has heavy physical demands and may involve exposure to adverse or hazardous conditions, including violent or physically aggressive behavior. Essential functions include frequent standing, walking, stair climbing, pushing, pulling, lifting, stooping, and getting on and off the ground or floor. Caring for Our Team We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role. Happy to Help At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.