Brokerage Operations Coordinator (OH, MN, MO, PA, CO, UT, AZ)

About the role

The Business Operations Coordinator supports brokerage leadership and executes strategic initiatives, operational processes, and day-to-day business needs. This role coordinates across local offices, regional leadership teams, and sales enablement, balancing hands-on operational support with project execution and change management.

Responsibilities

• Support office transitions, including transferring active transactions, reassigning agent affiliations, auditing and updating systems, and managing logistics for office relocations, closures, and updates.
• Provide hands-on, in-market support for brokerage platform and tools, such as testing workflows, troubleshooting issues, providing retraining, managing data and form transitions, and building project trackers.
• Coordinate with cross-functional teams to align timing, messaging, and dependencies for multi-step changes like office/talent movements and initiative rollouts.
• Manage E&O process specific to Denver market, including verifying agent compliance, coordinating vendor payments, maintaining Certificates of Insurance, and supporting local and regional programs.
• Lead coordination of local philanthropy and foundation initiatives, including fundraising events and community programs.
• Support leadership onboarding and development, including onboarding new branch managers, sales managers, and regional leaders, and tracking onboarding effectiveness.

Requirements

• 3+ years of administrative, operations, or business support experience in a multi-stakeholder environment, including project coordination and cross-functional collaboration.
• Experience in real estate, brokerage operations, or a similar field environment preferred.
• Strong organization and project management skills with the ability to manage multiple priorities simultaneously.
• Demonstrated ability to work cross-functionally and coordinate across diverse stakeholder groups.
• High attention to detail with a focus on accuracy and execution.
• Strong communication skills, including the ability to interact with leadership and field teams.
• Proficiency with Microsoft Office and business systems (CRM, reporting, workflow tools).

Qualifications

• Based in (or willing to work from) one of the following markets with regular in-office presence: Cincinnati, OH; Columbus, OH; Pittsburgh, PA; Minneapolis, MN; St. Louis, MO; Denver, CO; Salt Lake City, UT; or Phoenix or Tucson, AZ.

Skills

• Strong business acumen.
• Attention to detail.
• Ability to manage high-touch, in-market activities.

Benefits

• Our recruiting team reviews each submission, and selected candidates will have the chance to meet with a member of the team.

Pay

TBD

Schedule

N/A

Benefits

• Not specified