Brokerage Operations Coordinator (OH, MN, MO, PA, CO, UT, AZ)

About the role

The Business Operations Coordinator supports brokerage leadership and executes strategic initiatives, operational processes, and day-to-day business needs. This role coordinates across local offices, regional leadership teams, and sales enablement, balancing hands-on operational support with project execution and change management.

Responsibilities

• Support office transitions, such as main office to satellite model, including transferring active transactions, reassigning agent affiliations, auditing and updating systems, and managing logistics for office relocations, closures, and updates.
• Provide hands-on, in-market support for brokerage platform and tools, including testing workflows during system rollouts, troubleshooting day-to-day issues, providing retraining, managing data and form transitions, and building project trackers.
• Coordinate with cross-functional teams to align timing, messaging, and dependencies related to multi-step changes in the region, and assist in sequencing communications.
• Coordinate and execute local events, meetings, and leadership sessions, manage invitations, attendance tracking, and logistics, and act as the point person for day-of event coordination and issue resolution.
• Support leadership development and agent engagement programs by scheduling sessions, preparing materials, and providing ongoing support to new leaders and internal transfers.
• Manage E&O process specific to Denver market, including verifying agent compliance and payment status, coordinating vendor payments, maintaining and distributing Certificates of Insurance (COIs), and supporting local and regional programs.
• Lead coordination of local philanthropy and foundation initiatives, including fundraising events and community programs, manage event logistics, track and report on engagement metrics and community impact.

Requirements

• 3+ years of administrative, operations, or business support experience in a multi-stakeholder environment, including project coordination and cross-functional collaboration.
• Experience in real estate, brokerage operations, or a similar field environment preferred.
• Strong organization and project management skills with the ability to manage multiple priorities simultaneously.
• Demonstrated ability to work cross-functionally and coordinate across diverse stakeholder groups.
• High attention to detail with a focus on accuracy and execution.
• Strong communication skills, including the ability to interact with leadership and field teams.
• Proficiency with Microsoft Office and business systems (CRM, reporting, workflow tools).

Qualifications

• Based in (or willing to work from) one of the following markets with regular in-office presence: Cincinnati, OH; Columbus, OH; Pittsburgh, PA; Minneapolis, MN; St. Louis, MO; Denver, CO; Salt Lake City, UT; or Phoenix or Tucson, AZ.

Skills

• Strong organization and project management skills.
• Ability to work cross-functionally and coordinate across diverse stakeholder groups.
• High attention to detail with a focus on accuracy and execution.
• Strong communication skills, including the ability to interact with leadership and field teams.
• Proficiency with Microsoft Office and business systems (CRM, reporting, workflow tools).

Benefits

• Our recruiting team reviews each submission, and selected candidates will have the chance to meet with a member of the team.

Pay

TBD

Schedule

Varies