Brokerage Consultant
MarineMax · Palm Beach Gardens, FL · 1 mo ago
On-siteConsultingFull-time
OVERVIEW: The Broker Consultant will produce profit through the brokerage of used boats by demonstrating the scope, presence and professionalism of MarineMax in the boating industry. The Broker Professional must recognize that business is built on customer satisfaction and devote him/herself to exceeding the customer’s expectations. KEY TASKS: Enthusiastically embrace the MarineMax valuesDevelop long-term relationships with customersConduct all activities in an ethical, legal and professional manner representing MarineMax valuesSecure listings for the brokerage department boats that represent a quality product at a reasonable price for which MarineMax is noted. Market and advertise the listings to best represent the product in the appropriate marketplaceBe familiar with the market on daily basis for what boats are available and what they are selling forBring buyer and seller together in price and terms on a timely basis, in a manner that meets the requirements of both parties. Acquire full knowledge of complete product line, features and accessories available for purchaseImplement daily program to improve selling principles, including prospecting for new customers and follow-up on customers previously contacted. Diligently inputs and maintains accurate and comprehensive customer and prospect information into the company’s prospecting tools (IDS, Footsteps) and utilizes data on a consistent basis to generate sales. Accurately compute and quote sales price, including tax, trade-in allowance and license fee, and communicate the requirements for financing the purchaseProject a professional and knowledgeable image to all customersSuccessfully complete all required training programs including MarineMax University. Oversee the delivery of each of their units soldIntroduce customers to the dealership team to emphasize quality and efficiency of dealership’s service operationsActively participate in boat shows and other off-site promotionsDemonstrate basic Seamanship skillsFoster team building and inter-company member support. Acquire and/or meet any state applicable licensing requirements. Fully understand states Department of Boating and Waterway pertaining to brokerage. Fully understand any CYBA (California) FYBA (Florida) regulations and sales contracts as applicable. Other duties as directed KEY RESULT AREAS: Internal/External customer satisfaction/FANSMonthly sales goals are accomplishedG.P.% is accomplishedTimeliness/accuracy of paperworkFollow-Up with sold clientsFollow-Up with prospectsPMS System is correctly inputted and kept current