Broadcast Teleport Technician

About the role

We are seeking a highly skilled Broadcast Teleport Technician responsible for the timely and accurate availability of all programming content for MTNTV. This role coordinates daily activities of the transmission service function on the network while accurately maintaining all necessary information on program media and various systems. The goal is to ensure the reliability, availability, and optimal performance of our broadcast infrastructure for seamless live TV delivery to our subscribers.

Responsibilities

• Schedule listing service, conditional access and automation.
• Maintain service level and take appropriate action to maintain.
• Schedule recording and monitor live broadcast events.
• Generate reports identifying the media status during various stages in the life of a program, ensuring all program media is accurate and available for broadcast.
• Establish good working relationship with internal/external departments to ensure timely completion of various tasks.
• Maintain quality levels for the telecommunications network for anomalies and handle issues from customers according to established procedures for management and technical escalations.
• Participate in group discussions and meetings.
• Disseminate appropriate information to direct report and department as needed.
• Perform Program Preparation and Quality Control tasks of media content, commercials and promotional spots.
• Use test, measurement and diagnostic equipment to analyze, interpret, troubleshoot, document and restore digital services.
• Initiate emergency restoration procedures following commercial power failures.
• Monitor earth station and terrestrial systems for proper operation.
• Document and troubleshoot station equipment and initiate equipment repairs.
• Work with customers in the configuration and troubleshooting of satellite receiver equipment (Cisco).
• Monitor RF, IF, and L-band satellite networks.
• Other duties as may be assigned.

Requirements

• 2 years of college or technical school, 1 – 2 years of experience within the broadcast industry is required (preferably in Operations, NOC and/or Program Prep).
• Exceptional communication skills with the ability to explain complex technical concepts to non-technical stakeholders with a client-focused attitude.
• Ability to stay current with evolving broadcast and streaming technology trends.
• Excellent organizational skills and the ability to manage multiple projects.
• Familiarity with budgeting and cost management for technology initiatives.
• Motivated, goal oriented, persistent and a skilled negotiator.
• Ability to negotiate and liaise with customers.
• Proficiency in MS Office applications.
• Excellent customer service skills.
• Attention to detail.

Qualifications

• Strong troubleshooting skills and the ability to analyze relationships between problem components.
• Capacity to identify and prioritize issues.

Skills

• Strong troubleshooting skills.
• Excellent organizational skills.
• Ability to manage multiple projects.
• Proficiency in MS Office applications.
• Excellent customer service skills.

Benefits

• Competitive time off.
• Medical, dental, and vision insurance.
• Paid time off.
• Flexible scheduling.
• Employee assistance program.
• Discounts on gym memberships, concerts, amusement parks, hotels, and more!

Pay

Details TBD.

Schedule

Onsite presence, availability for on-call support during technical emergencies, and weekend coverage during scheduled live broadcast events.