Broadcast Systems Reliability Engineer

Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners. From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients’ success through tailored solutions. One of North America’s largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managed services.

About the role

This role reports on-site to our client's broadcast facility in Culver City, CA, with multi-site coverage as needed. A valid driver's license and personal vehicle are required for travel between client sites.

Join Advanced Systems Group as a Broadcast Systems Reliability Engineer and play a key role in supporting a world-class media facility’s mission-critical operations in an exciting, fast-paced live broadcast environment with cutting-edge technology.

Responsibilities

• Spearhead preventative maintenance for complex live broadcast and AV systems, keeping them at optimal health and readiness
• Diagnose and resolve technical faults across all layers, ensuring seamless operations
• Develop and manage configuration backups and equipment baselines for critical systems
• Schedule and execute system maintenance around a dynamic live broadcast calendar to keep live productions running
• Document and maintain detailed service histories, run-books, and a standing maintenance calendar
• Ensure organized, clean, and efficient machine room infrastructure and cabling
• Troubleshoot and perform service restoration for SDI, IP media (ST 2110, Dante, AES67) systems, and supporting infrastructure
• Apply rigorous, systematic testing to isolate problems from application through physical layer
• Own case resolution with manufacturers, driving issues through to successful outcomes and managing vendor relationships
• Produce clear incident reports and documentation to empower operational teams
• Identify patterns and develop remediation projects to increase reliability and reduce recurring issues
• Scope and support integration and remediation projects, working alongside client engineers and system integrators
• Stay connected with staff, vendors, and manufacturers to ensure alignment on system health and maintenance
• Travel to facility sites as needed to ensure full system support across locations

Requirements

• Deep broadcast engineering experience with demonstrated ability to troubleshoot complex live systems from application layer through physical layer
• Demonstrated proficiency in both baseband and IP media: ST 2110, Dante, and AES67
• Strong, repeatable testing and fault-isolation methodology
• Proven live-environment discipline; ability to work safely where equipment cannot be taken offline arbitrarily, with clear understanding of coordinated downtime and on-air safety
• Strong technical writing skills; able to produce incident reports, MOPs, and user-facing guides
• Strong communication skills with peer operational staff and manufacturers during case resolution
• Valid driver's license and personal vehicle; ability to travel across the LA metro area between client sites

Preferred Qualifications

• Ability to perform in-situ Layer 1 repairs for common cable types (CAT-6A, 12G SDI, single-pair audio, and similar) without calling out to an integrator
• Experience scoping integration and remediation projects for management approval
• Experience with Providius and Bridge Technologies monitoring tools
• Working knowledge of Lawo Power Core and UHD Core DSP configuration, operation, and troubleshooting

Skills

• Comprehensive technical proficiency across a live broadcast technology stack including SDI, SMPTE ST 2110, Dante, AES67, PTP timing, NMOS control, camera robotics, broadcast cameras, LED walls, and vision mixers
• Ability to work largely autonomously in a live production environment, managing competing maintenance priorities without displacing operational safety
• Ability to influence without direct authority; comfortable recommending process improvements and reliability fixes to operational teams and client engineering leads
• Proactive and systems-oriented thinker, able to identify latent risk and recurring failure patterns before they impact productions
• Strong written communication skills with consistent documentation discipline across maintenance records, incident reports, run-books, and MOPs
• Organized and accountable in managing vendor relationships, open cases, maintenance windows, and asset condition records
• Collaborative cross-functional partner able to coordinate effectively with operational staff, client engineering, integrators, and manufacturers

Schedule

• Regular Full-Time
• On-site at Culver City, CA (primary site); occasional travel to secondary locations
• On-call and after-hours availability required as needed

Pay

Compensation Range: $120K - $150K