Bridgeland Cross Functional Rep-PT
H-E-B · Cypress, TX · Today
On-siteOTHRPart-time
About the role
This position involves providing general customer service, working across multiple departments including packaging, stocking, rotation, production, and sanitation duties.
Responsibilities
- Provides excellent customer service; answers customer questions regarding products, takes orders, assists with product selection
- Uses suggestive selling techniques to meet customer needs and build department sales
- Makes regular product announcements to inform customers
- Works a flexible schedule to accommodate shifts of different departments
- Performs duties in multiple departments, including technical or perishable areas such as bakery, floral, market, etc.
- Stocks and replenishes, handles product returns and rotation, selects and services products
- Buils, stocks, and maintains displays and fixtures
- Aids in inventory control; loads, unloads, and moves product
- Slices, packages, labels, rotates, merchandises, culls, and prices product
- Gains knowledge of multiple departments; applies understanding of processes/policies
- Complies with Store and department SOPs, policies, and applicable laws
- Works as a Checker when not performing Cross Functional duties
Food Safety / Sanitation
- Ensures compliance with departmental/Store SOPs for food safety and sanitation
- Operates and maintains all equipment
- Cleans/sanitizes sales floor, display cases, prep areas, and equipment
Qualifications & Key Requirements
- Age Requirement: 18+
- Work Experience: 6+ months of experience in H-E-B Store operations
- Knowledge/Skills/Abilities:
- Knowledge of computer systems (Symbol, ACR, label machine)
- Customer service and interpersonal skills
- Verbal/written communication and reading skills
- Ability to adapt to performing a wide range of duties across multiple departments
- Ability to work autonomously
- Education: HS Diploma or GED or equivalent
- Licenses/Certifications: Completion of Company Orientation and Safety Training
Physical Demands & Working Conditions
- Function in a fast-paced, retail environment, requiring detailed and precise tasks
- Work with Customers, staying attentive to their needs
- Perform the following, based on your Department:
- Bakery: Lift up to 85 lbs
- Dairy / Frozen / Grocery / Market: Lift up to 80 lbs
- Fresh Produce: Lift up to 75 lbs
- Floral: Lift up to 45 lbs
- Gas Station: Lift up to 40 lbs
- Seafood: Lift up to 25 lbs
- Service: Lift up to 30 lbs
- Shelf Edge: Lift up to 65 lbs