Bridal Jewelry Manager

About the role

Bridal Manager — Reis-Nichols Jewelers

Responsibilities

• Lead the performance and daily operations of the bridal department
• Set the tone for exceptional service and sales excellence
• Spend much of your time on the showroom floor — guiding complex bridal and custom design sales, supporting your team, and ensuring every couple feels celebrated, confident, and cared for
• Drive bridal department sales results and key metrics including closing ratio, average sale, and custom design pipeline
• Lead, coach, and develop a high-performing team of bridal sales professionals
• Manage staffing, scheduling, and appointment flow during peak engagement seasons and special events
• Deliver a personalized, consultative luxury experience for every client
• Build and maintain your own strong book of bridal clients and long-term relationships
• Partner with merchandising to maintain an inspiring and elevated bridal showroom presentation

Requirements

• 10+ years of luxury jewelry retail experience, including bridal leadership experience is a must!
• Strong consultative selling skills and comfort with custom jewelry design coordination
• A proven ability to coach teams and drive results
• Exceptional communication and relationship-building skills
• A service mindset aligned with the Reis-Nichols brand and values

Benefits

• Competitive base salary plus additional incentive programs