Breakfast Buffet Server - Part Time, Weekends Only - Pendry Chicago

About the role

Pendry Chicago is seeking a Buffet Server to join our team. This role is part of a vibrant and dynamic environment where creativity and passion are key.

Responsibilities

• Ensure food and beverages are being served in a professional and timely manner
• Aid guests with menu selections, providing recommendations and addressing dietary restrictions
• Take food and beverage orders accurately and efficiently, recording special requests and communicating them to kitchen staff
• Anticipate guest needs throughout the meal service, such as refilling drinks, clearing empty plates, and offering dessert or coffee options
• Check in with guests periodically to ensure satisfaction with their meals and address any concerns or issues promptly
• Promote menu items, specials, and promotions to guests, using suggestive selling techniques to increase sales and enhance the dining experience
• Adhere to all cleaning and safety standards
• Attend daily pre-shift meeting
• Follow the food & beverage sequence of service with the utmost attention to detail
• Deliver on guests’ expectations and have the desire to create WOW moments
• Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs

Requirements

• Passionate about spirits, wine, and food
• Personable and enjoy engaging with guests
• Open to learning, developing, and growing both yourself and others
• Trustworthy and have integrity
• Ability to work a flexible schedule, including weekends and holidays
• Basic communication skills
• One year minimum of experience in food and beverage operations (a plus)
• Prior micros or other systems experience (a plus)
• Luxury hotel experience (a plus)

Qualifications

• Ability to stand and exercise mobility for extended periods of time during your scheduled shift
• Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift
• Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi-regular basis

Skills

• Strong interpersonal and customer service skills
• Attention to detail and organizational abilities
• Knowledge of food and beverage service protocols
• Ability to multitask and manage multiple priorities

Benefits

• 401(k) retirement plan with company matching
• Paid Time Off
• Hotel discounts

Pay

The pay for Buffet Server is $12.96 hourly. The pay scale is the base hourly range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Pendry reasonably expects to pay for the position.

Schedule

We offer an excellent benefits package for this role, which includes:

• 401(k) retirement plan with company matching
• Paid Time Off
• Hotel discounts