Breakfast Attendant - SpringHill Suites Boca Raton

About the Company

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, with over 130 years of operation. The Hospitality Group manages a portfolio of more than 20 business-class hotels under top brands such as Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels, including The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of over 1,000 hospitality professionals.

Responsibilities

• Guest Service: Greet all guests courteously and respond to their needs promptly while maintaining high service standards. Assist team members to meet guest needs and follow the company’s guest service recovery program.
• Bussing/Cleaning: Prepare, set up, and clear the breakfast area. Wipe down tables and counters, dispose of garbage, clean floors, pick up dishes and glassware, and restock supplies as needed. Transfer full tubs to the prep room and assist other hotel staff.
• Safety/Risk Management: Maintain a clean and safe work area, complying with company, brand, and regulatory standards. Assist in maintaining sanitation and cleanliness of the restaurant, kitchen, and prep room. Follow procedures for guest and team member incidents and be knowledgeable of hotel emergency protocols.
• Self Management: Plan, organize, and prioritize work duties to meet required productivity. Adhere to grooming, appearance, and work standards, attend required meetings, and follow the company’s attendance policy.
• Miscellaneous/Other Duties: Complete all required side work and assist other staff as needed. Work as a team player to enhance the guest experience. Help control expenses by following procedures for handling products and supplies, and ensure proper use of equipment to reduce waste.

Requirements

• High school diploma/GED or equivalent experience.
• Customer-focused with strong attention to detail and ability to work well with others.
• Ability to work in a repetitious and fast-paced environment.
• Capable of lifting, pushing, and pulling up to 50 pounds regularly throughout the shift.
• Ability to perform physically demanding tasks such as walking, standing, carrying, and lifting continuously during the shift.
• One year of prior bussing experience in a fast-paced environment preferred.

Benefits

• Healthcare benefits.
• 401(k) plan.
• Short-term and long-term disability coverage.
• Basic life insurance.
• Bonus plans.