Breakfast Attendant - Homewood Suites Hamburg, Lexington, Kentucky

Breakfast Attendant / Host HOMEWOOD SUITES LEXINGTON HAMBURG, LEXINGTON KENTUCKY LOCATION Breakfast Attendant / Host What’s the job? Some say that breakfast is the most important meal of the day, and we want to ensure our guests have a great start to their day. As a breakfast host, you’ll welcome our guests, keep our complimentary breakfast well stocked throughout the service, ensure the lobby area is kept tidy, and help keep service on track and up to standard. Your day-to-day Follow basic re-thermalization instructions for any hot items, thawing items in advance and using the oven to cook for specified time and to specified temperature Make sure foods are stored and displayed at the correct temperature. Prepare for the next day’s shift by stocking items in advance where possible and thawing frozen items as needed Ensure food displays are properly stocked throughout the breakfast service and ensure guests do not feel the items are picked over/past their prime Keep coffee and all condiments clean and fully stocked throughout the breakfast Be cleaner than clean – meet or exceed local cleanliness and hygiene laws, including for breakfast counters, front-of-house and back-of-house equipment, and lobby dining seating Tell your supervisor or duty manager about any unsafe equipment, low supplies or safety incidents Give guests a better experience by helping with any queries or advice Wear your uniform with pride Take on other ad-hoc duties when the whole team needs to pull together Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you’ll turn our high standards into memorable meals for every guest Own your kitchen – keep on top of supplies and equipment, and minimize waste Help create a safe space by following safety procedures and wearing necessary protective equipment What we need from you Strong – sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling Literate – you’ll need a good grasp of reading, writing and basic math Flexible – weekend and holiday shifts are all part of the job Compliant – as well as meeting local laws on food handling, you’ll be above the minimum age required and fluent in the local language Articulate – a great communicator, you’ll be warm, welcoming and easy to talk to How do I deliver this? We genuinely care about people and we show this through living out our promise of true hospitality each and every day. It’s what connects every colleague in all hotels. Each hotel brand delivers true hospitality in their own way, and at the heart of it all are specific, core service skills. True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests True Confidence: having the knowledge and skills to perform your role, and giving guests the saying confidence that they can trust you, to help and support them during their stay True Listening: focusing on what your guest is, picking up on body language that is often overlooked, and understanding what the guest wants and needs True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner Benefits: Paid-Time-Off (PTO) Hilton travel discounts Employer provided Dental and Vision insurance Discount Medical Insurance