Breakfast Attendant | Homewood Suites by Hilton Columbus/OSU

About the Role

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Join a team dedicated to service excellence, teamwork, and making every guest feel welcome at Homewood Suites by Hilton Columbus OSU, ideally located just a short walk from The Ohio State University.

Responsibilities

• Welcome, greet, and interact with guests in the breakfast and lobby area.
• Handle guest complaints ensuring guest satisfaction.
• Set up, service, maintain, and break down the breakfast bar line.
• Prepare specified food items at the breakfast bar and replenish food.
• Assist in serving food from the breakfast bar line to guests courteously and efficiently in accordance with departmental quality standards and specifications.
• Maintain standards of quality and cleanliness throughout daily assignments.
• Observe all house and safety rules, food handling procedures, and security procedures.
• Assist with inventories as scheduled.
• Follow maintenance program and cleaning schedule.
• Other duties as assigned.

Requirements

• Minimum one year of customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers.
• Bilingual (English/Spanish) is a plus.
• Knowledge of local activities and attractions appropriate for clientele.
• Food safety certification preferred.

About Us

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries. We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support. Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality.

About the Team

Homewood Suites by Hilton Columbus OSU offers guests a comfortable extended-stay experience in the heart of one of Columbus, Ohio's most vibrant areas. The hotel provides spacious suite accommodations designed to make guests feel right at home, along with thoughtful amenities including a complimentary hot breakfast, indoor pool, fitness center, and comfortable spaces for both relaxation and productivity.

Our convenient location places guests across the street from a variety of dining and shopping options, while also providing easy access to the Jerome Schottenstein Center, downtown Columbus, local golf courses, and many of the area's top attractions.