Breakfast Attendant Holiday Inn Express Prattville, AL
Job Purpose
Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. Assist in preparation, cooking and presentation of food according to standard recipes for the bistro and banquet rooms. Responsible for greeting every guest/customers with a smile and positive attitude Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes. Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people. Ensures entire food selection is available daily and hours of operation are strictly adhered to. Monitors and inspects all food & beverage deliveries, ensuring portion controls are adhered to. Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis. Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen area. Inspect food and beverage outlets for proper storage, neatness, cleanliness, side-work and rotation of inventory.
Qualifications and Requirements
- A high school diploma or equivalent.
- Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
- The ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary. Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer. Knowledge of hotel food and beverage operations. Knowledge of food and alcoholic beverages. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities. Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations Be knowledgeable about state regulations regarding health policies.