Breakdown Coordinator (Cox Fleet)
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include sections only if posting has real specific content. So we need to decide which sections to include.
Content:
- About the role: The introductory paragraph: "Fleet service maintenance keeps the world moving. We're recruiting a Breakdown Coordinator to join our essential team at Cox Fleet. In this role, you will be instrumental in maintaining the seamless flow of our operations by troubleshooting the event to ensure the appropriate Service Provider is dispatched. Work hours will vary to ensure market coverage, as we provide service 24/7/365. If you're ready to ensure vehicles are road-ready and drivers are supported, let's talk!" That's about the role.
- Responsibilities: "What You'll Do" bullet list.
- Requirements/Qualifications: "Who You Are" includes education/experience, preferred degree, availability class start date, training schedule, available work schedules. Also maybe "Skills" could be separate: strong knowledge of dispatching and multitasking. But we can combine into Requirements.
- Benefits: "What's In It for You?" bullet list of benefits plus later details: PTO, holidays, etc. Also mention extra perks.
- Pay: compensation hourly range $18.17 - $27.31 per hour, plus mention possible commission/incentive.
- Schedule: Work hours vary, 24/7/365, availability class start date Nov 2 & Dec 7 2026, training schedule Monday-Friday 8am-5pm ET, available work schedules TBD but we operate 24/7/365, most work schedules will be either weekend, 2nd (Evening/Nights), or 3rd (Overnights) shift.
We must not include placeholders like "TBD" as heading content? The rule: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD"). So we cannot have a Schedule section if the content is just "TBD". But we have actual specifics: work hours vary, 24/7/365, class start dates, training schedule, shift types. So we can include Schedule section with those details. However "Available work schedules: TBD, but we operate in a 24/7/365 environment." The TBD part is placeholder but we have additional info. We should avoid just stating TBD alone; we can incorporate the rest. Probably okay to include schedule details excluding the TBD phrase.
We must not include application deadline, EEO, etc.
We must not include navigation/cookie/legal.
We must output only HTML fragment, no /, no markdown fences.
We'll structure:
About the role
...
Responsibilities
- ... ...
Requirements
... maybe combine qualifications and skills.
Alternatively separate Qualifications and Skills. But we can combine. We need to preserve all substantive information. Let's extract details. About the role paragraph: "Fleet service maintenance keeps the world moving. We're recruiting a Breakdown Coordinator to join our essential team at Cox Fleet. In this role, you will be instrumental in maintaining the seamless flow of our operations by troubleshooting the event to ensure the appropriate Service Provider is dispatched. Work hours will vary to ensure market coverage, as we provide service 24/7/365. If you're ready to ensure vehicles are road-ready and drivers are supported, let's talk!" We'll put that in. Responsibilities bullet list from "What You'll Do": - Assess and assign all open events. - Verify proper authorization has been obtained to dispatch the event. - Assign the appropriate and nearest service provider to make requested repairs. - Advise the customer of the estimated time of arrival and follow instructions according to their requirements. - Inform supervisor on duty of any delays with the service provider's estimated time of arrival or problems with repairs. - Address problems and customer inquiries as they arise. Also earlier: "You will be responsible for coordinating and managing the logistics of fleet operations, ensuring that all vehicles are maintained and repaired promptly." That's also a responsibility. Could include as first bullet or separate sentence. We'll include as a bullet. Requirements/Qualifications: From "Who You Are": - Minimum High school diploma or GED and 3 years of experience in a related field (Dispatching for breakdown and/or tire, medium to heavy duty vehicle maintenance). - The right candidate could also have a different combination, such as an advanced degree or certification in a related discipline (Medium/Heavy Duty Truck Technology) or 5 years of experience in a related field (Dispatching for breakdown and/or tire, medium to heavy duty vehicle maintenance). - A strong knowledge of dispatching and multitasking. - Preferred Degree in related discipline or industry experience - Availability Class start date: November 2 & December 7, 2026 - Training schedule: Monday - Friday, 8:00 am - 5:00 pm ET - Available work schedules: TBD, but we operate in a 24/7/365 environment. Most work schedules will be either weekend, 2nd (Evening/Nights), or 3rd (Overnights) shift. Also maybe "Proactive problem solver who is eager to grow their career in the automotive industry." That's a trait. We could separate Skills: strong knowledge of dispatching and multitasking. But we can keep Requirements section with all. Benefits: From "What's In It for You?" bullet list: - A competitive salary and top-notch bonus/incentive plans. - Exceptional work-life balance, flexible time-off policies and accommodating work schedules. - Comprehensive healthcare, with multiple options for individuals and families. - Generous 401(k) retirement plans with company match. - Professional development and continuing education opportunities. - Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. - Extra perks like pet insurance, employee discounts and much more. Later benefits details: - Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. - Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. We should include all. Pay: - USD 18.17 - 27.31 per hour - Compensation Hourly pay rate is in the range of $18.17 - $27.31/hour. - The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. - Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Schedule: - Work hours will vary to ensure market coverage, as we provide service 24/7/365. - Availability Class start date: November 2 & December 7, 2026 - Training schedule: Monday - Friday, 8:00 am - 5:00 pm ET - Available work schedules: TBD, but we operate in a 24/7/365 environment. Most work schedules will be either weekend, 2nd (Evening/Nights), or 3rd (Overnights) shift. We need to avoid placeholder "TBD" as heading content but we can include the sentence that includes TBD plus other info. Might be okay. We must not include application deadline, EEO, etc. Now produce HTML. We'll have sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule. We'll not include Skills separate. Let's craft. Be careful to not repeat job title. We'll output:
About the role
Fleet service maintenance keeps the world moving. We're recruiting a Breakdown Coordinator to join our essential team at Cox Fleet. In this role, you will be instrumental in maintaining the seamless flow of our operations by troubleshooting the event to ensure the appropriate Service Provider is dispatched. Work hours will vary to ensure market coverage, as we provide service 24/7/365. If you're ready to ensure vehicles are road-ready and drivers are supported, let's talk!
Responsibilities
- Coordinating and managing the logistics of fleet operations, ensuring that all vehicles are maintained and repaired promptly.
- Assess and assign all open events.
- Verify proper authorization has been obtained to dispatch the event.
- Assign the appropriate and nearest service provider to make requested repairs.
- Advise the customer of the estimated time of arrival and follow instructions according to their requirements.
- Inform supervisor on duty of any delays with the service provider's estimated time of arrival or problems with repairs.
- Address problems and customer inquiries as they arise.
Requirements
Minimum High school diploma or GED and 3 years of experience in a related field (Dispatching for breakdown and/or tire, medium to heavy duty vehicle maintenance); alternatively, an advanced degree or certification in a related discipline (Medium/Heavy Duty Truck Technology) or 5 years of experience in a related field. Proactive problem solver eager to grow a career in the automotive industry. Strong knowledge of dispatching and multitasking. Preferred degree in a related discipline or industry experience. Availability class start dates: November 2 and December 7, 2026. Training schedule: Monday‑Friday, 8:00 am – 5:00 pm ET. Work schedules vary; most are weekend, 2nd (evening/nights), or 3rd (overnights) shifts in a 24/7/365 operation.
Benefits
- A competitive salary and top‑notch bonus/incentive plans.
- Exceptional work‑life balance, flexible time‑off policies and accommodating work schedules.
- Comprehensive healthcare, with multiple options for individuals and families.
- Generous 401(k) retirement plans with company match.
- Professional development and continuing education opportunities.
- Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
- Extra perks such as pet insurance, employee discounts and more.
- Minimum of 6.67 hours of paid time off per month and seven paid holidays per calendar year.
- Additional paid time off options: bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Pay
Hourly pay rate range: $18.17 – $27.31 per hour. The base rate may vary within this range based on location and the candidate’s knowledge, skills, and abilities. The position may be eligible