Brand Steward

Salary Range: $19.61 - $24.51

About the Role

The Brand Steward Associate (BSA) serves as the ambassador of store presentation standards under the direction of the Visual Manager. This role requires a client-focused individual who takes initiative to resolve problems, seeks out responsibilities, and follows through on all projects and tasks.

Who You Are

• You get things done by engaging in high-level teamwork and flexing your interpersonal skills
• A natural problem-solver who is intuitively creative
• Possess a mix of creative and strategic abilities
• Have an understanding of and passion for merchandising and visual presentation
• Possess a positive, solution-oriented, and customer-focused mindset
• Strong attention to detail and ability to remain extremely organized
• Thrive in a fast-paced environment with the flexibility to adapt to change
• Have an eye for detail and often go above and beyond goals to meet and exceed deadlines
• Proactive and innovative—able to identify and leverage opportunities to maintain and elevate standards
• Collaborative—able to work with peers across multiple business verticals

Requirements

• 1-2 years of relevant experience working in retail or other fast-paced environments
• Up to date with the latest trends and the Company’s presentation standards
• Strong understanding of the Company brand
• Scheduled working hours will consist of opening, late day, holiday, and weekend shifts; must have availability to be flexible and work within these parameters
• Ability to interact professionally and respectfully with people

Responsibilities

• Serve as an ambassador of store standards, including merchandise on the sales floor, specific Brand requirements, and SFA Company expectations
• Support and follow through on projects, such as large-scale relayering throughout the store
• Work on the selling floor all day, personally maintaining merchandising standards throughout all departments, with a focus on key areas requiring continual attention (e.g., Shoes, Handbags, Men’s Advanced Designer, Sale)
• Support the closing routine using the “close to open” philosophy
• Foster relationships with Style Advisors to partner in floor presentation and maintenance
• Have a schedule that mirrors Style Advisors to be present when merchandise standards are at the most risk
• Act as a liaison between operations and selling teams to ensure clients have an elevated shopping experience
• Inspire others with recommendations, jump in to complete tasks, build trust quickly, and gain cooperation with minimal disruption
• Support fellow Brand Steward Associate trainings
• Maintain a professional and polished demeanor, demonstrating confidence and a positive attitude
• Handle ad hoc responsibilities as needed

Benefits

• Exposure to rewarding career advancement opportunities, from retail to supply chain, digital, or corporate
• A culture that promotes a healthy, fulfilling work/life balance
• Benefits package for all eligible full-time Associates (including medical, vision, and dental)
• An amazing Associate discount

Pay

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

Schedule

• Opening, late day, holiday, and weekend shifts
• Must have availability to be flexible and work within these parameters