Brand Manager-System Marketing

Description

Indiana University Health is seeking a dedicated and enthusiastic marketing professional to join our growing team and further our vision of making Indiana one of the nation’s healthiest states. As the only academic medical center in the state, and most preferred health system by consumers and physicians, IU Health is a leader in providing the highest level of specialized care. Combined with the latest technology, research breakthroughs and a partnership with the Indiana University School of Medicine, this presents a unique opportunity to learn and grow as a marketer in an exciting field.

Key Relationships

Reports to: Director-System Marketing
Direct Reports: None

Key Responsibilities

• Owns and develops service line marketing strategy and brand planning, including market analysis, audience definition, positioning, messaging and channel approach aligned to growth, reputation and business priorities
• PARTNERS WITH CLINICAL, OPERATIONAL AND ADMINISTRATIVE STAKEHOLDERS TO ALIGN PRIORITIES, SHAPE MARKETING PLANS AND REVIEW PROGRESS AGAINST SHARED GOALS
• LEADS INTEGRATED EXECUTION ACROSS PAID, OWNED AND EARNED CHANNELS, PARTNERING WITH AGENCY, DIGITAL, CREATIVE SERVICES, PUBLIC RELATIONS, SOCIAL MEDIA AND PHYSICIAN LIASION TEAMS TO DELIVER AGAINST DEFINED PRIORITIES
• GUIDES MARKETING CONTENT AND CAMPAIGN ASSET DEVELOPMENT, SURENING MESSAGE CLARITY, STRATEGIC ALIGNMENT AND CONSISTENCY ACROSS CONSUMER AND REFERRAL TOUCHPOINTS
• MONITORS CAMPAIGN, CHANNEL AND RELATED BUSINESS OUTCOMES; IDENTIFIES OPPORTUNITIES TO OPTIMIZE PLANS BASED ON DATA, MARKET TRENDS AND STAKEHOLDER INPUT
• REPRESENTS THE VOICE OF THE CUSTOMER BY APPLYING RESEARCH, AUDIENCE SEGMENTATION AND INSIGHTS TO STRATEGY, MESSAGING, CAMPAIGN DEVELOPMENT AND THE DESIGN OF CUSTOMER EXPERIENCES
• MONITORS COMPETITIVE AND MARKET DYNAMICS, TRANSLATING INSIGHTS INTO ACTIONABLE RECOMMENDATIONS THAT STRENGTHEN POSITIONING AND INFORM CONTINUOUS IMPROVEMENT OF BRAND PLANS

Candidate Qualifications

• Bachelor’s degree required; degree in Marketing, Business, Sales, Advertising, Communications or healthcare-related field preferred
• Master’s degree optional
• 5-7 years of relevant marketing experience
• Healthcare-related industry experience preferred
• Experience developing marketing strategies, brand plans and integrated campaigns that support business, growth, reputation or customer loyalty goals
• Experience with marketing strategy and planning, digital marketing and agency or cross-functional partner management
• CRM, audience segmentation, physician marketing or direct-to-consumer marketing experience preferred
• Experience with matrixed organizations and complex work environments
• Demonstrates professional judgment, adaptability and diplomacy in managing ambiguity, competing priorities and stakeholder needs