Brand Management Specialist
Job Description
We are seeking a highly organized and detail-oriented Brand Management Specialist to support the day-to-day operations of the firm’s brand management function, with a focus on branded merchandise, brand platform support, and request coordination.
Essential Functions And Responsibilities
Manage end-to-end operations of the firm’s branded merchandise program, including both online store and custom orders
Oversee inventory tracking, ordering, fulfillment, and ongoing maintenance of the online merchandise store
Coordinate custom merchandise requests across the firm, including intake, vendor coordination, production timelines, tracking, and delivery
Partner closely with internal teams to support merchandise needs tied to firm initiatives and events
Maintain accurate records of orders, inventory, and usage to support reporting and cost control
Support ongoing maintenance and organization of the Brand Center and digital asset management platform
Assist with uploading, tagging, and organizing brand assets to ensure ease of access and usability
Contribute to continuous improvement of platform workflows and processes
Aid in managing incoming brand and creative requests through the project management system
Support intake, briefing, and routing of requests to appropriate Brand, Creative, and Content team members
Monitor request volume, timelines, and workflow to ensure efficient execution and adherence to service levels
Coordinate with internal teams and external vendors as needed to support delivery
Support operational management of firm domains and trademarks, including coordination with internal stakeholders and external vendors/partners
Assist with business card management and related brand standards oversight
Coordinate firm headshot operations, including scheduling, vendor coordination, asset tracking, and distribution support
Contribute to brand education and training efforts, including preparation of materials and coordination of sessions
Aid in special projects and operational initiatives as needed to enhance team efficiency, consistency, and scalability
Assist with quality control reviews to ensure adherence to brand standards across materials and platforms
Job Specifications
Bachelor’s degree
Between three to five (3–5) years of experience in brand management, marketing operations, creative operations, or a related field
Proven experience in a junior-level marketing, brand, or operations role, preferably within professional services, corporate environments, or agencies
Strong attention to detail and organizational skills, with the ability to manage multiple workflows and high-volume requests
Proactive, solutions-oriented mindset with a focus on efficiency and continuous improvement
Experience working with project management tools (e.g., Wrike or similar) and digital asset management platforms is a plus
Familiarity with branded merchandise, vendor coordination, or production processes preferred
Strong organizational skills and exceptional attention to detail, with the ability to manage high-volume, multi-step processes
Excellent communication and collaboration skills, with a service-oriented mindset
Proactive, solutions-oriented approach with a willingness to learn and adapt
Target Hiring Range
$102,000 - $136,000