Brand Experience Lead

Majestic Photobooth is redefining the modern photo booth experience. From luxury hotels and museums to iconic bars and global brands, we partner with clients to create unforgettable guest experiences through beautifully designed photo booths. As we continue to grow nationally, we're looking for a Brand Experience Lead to create the experiences, community, and physical brand presence that define the next chapter of Majestic.

About the role

We're looking for an outgoing, highly organized relationship builder who loves bringing people together. This isn't a traditional marketing role. You'll bring the Majestic brand to life through memorable events, hospitality, community programming, PR, industry presence, and branded spaces. Your mission is simple: create experiences people remember and a brand people want to be part of. Working across Marketing, Sales, Operations, and Leadership, you'll produce exceptional experiences, grow our community, and strengthen the Majestic brand. This is a highly autonomous role for someone who can turn ideas into plans, manage competing priorities, and lead initiatives from concept through execution.

This role reports to the Director of Marketing.

Responsibilities

• Brand Experiences
  • Own the planning and execution of Majestic's brand experiences.
  • Concept, plan, and execute Majestic-hosted experiences that strengthen the brand and build community.
  • Produce networking events, launch parties, customer appreciation events, pop-ups, educational workshops, venue showcases, and industry gatherings.
  • Develop event concepts, guest strategies, production plans, timelines, and run-of-show documents.
  • Coordinate sponsorship opportunities and conference activations.
  • Manage event budgets, vendors, venues, staffing, timelines, and logistics.
  • Ensure every experience reflects Majestic's premium brand and hospitality standards.
  • Lead post-event follow-up and evaluate each experience against its intended marketing and business objectives.
• Majestic Spaces
  • Own the programming, guest experience, and activation of Majestic's branded spaces.
  • Develop programming that brings clients, collaborators, community members, and industry leaders into Majestic spaces.
  • Lead the launch and ongoing activation of new branded environments.
  • Create a recurring calendar of events, workshops, product previews, demonstrations, and community experiences.
  • Ensure guest experiences reflect Majestic's premium hospitality and brand standards.
  • Partner with Sales and Marketing to drive relationship building, customer engagement, and product demonstrations.
  • Coordinate vendors, production partners, hospitality, and programming for each space.
  • Evolve branded environments through programming and guest feedback.
  • Partner with the Brand Content Producer to turn activations into compelling marketing content.
  • This role owns programming and guest experience, while facilities, maintenance, and routine operations remain with the appropriate teams.
• Community
  • Own Majestic's community-building initiatives.
  • Build and nurture a nationwide community of hospitality professionals, venue operators, designers, photographers, agencies, creative partners, and brand advocates.
  • Develop recurring programs that encourage meaningful, long-term engagement with the Majestic brand.
  • Create reasons for people to return to Majestic through thoughtful programming, hospitality, and shared experiences.
  • Identify individuals and organizations who should become part of the Majestic community.
  • Help position Majestic as a connector within the hospitality, design, and experiential industries.
  • Maintain consistent communication and follow-up with community members, collaborators, and event participants.
• Brand Collaborations
  • Own marketing collaborations that increase awareness and strengthen the Majestic brand.
  • Develop co-marketing campaigns with complementary brands and community partners.
  • Coordinate product collaborations, giveaways, shared content initiatives, and joint events.
  • Build relationships with creators, influencers, ambassadors, and cultural partners.
  • Develop clear proposals, briefs, timelines, and responsibilities for each collaboration.
  • Identify opportunities that expand Majestic's reach and introduce the brand to relevant new audiences.
  • Coordinate closely with Sales to avoid overlap with sales-owned strategic accounts and commercial partnerships.
• Public Relations & Industry Presence
  • Support Majestic's visibility within the industries we serve.
  • Identify PR opportunities aligned with Majestic's brand and growth strategy.
  • Represent Majestic at conferences, networking events, trade shows, panels, and industry gatherings.
  • Build relationships with editors, event organizers, industry associations, and community organizations.
  • Support the Director of Marketing in executing Majestic's broader communications and industry-presence strategy.
  • Ensure important events, launches, collaborations, and milestones are positioned for maximum visibility.
• Project, Vendor & Budget Management
  • Own the execution behind brand experiences and community initiatives.
  • Build project plans with timelines, budgets, responsibilities, and deliverables.
  • Manage multiple events, activations, collaborations, and partners simultaneously.
  • Source and manage venues, vendors, production partners, and outside resources.
  • Track contracts, invoices, deposits, deadlines, and deliverables.
  • Manage budgets and identify opportunities to improve efficiency.
  • Anticipate risks, resolve issues quickly, and keep projects moving independently.
  • Create repeatable processes that streamline future events and activations.
• Cross-Functional Collaboration
  • Partner closely with Marketing, Sales, Operations, and Leadership to ensure Majestic's brand is consistently represented through exceptional experiences.
  • Work with Sales to identify the audiences, clients, and prospects who should be invited into Majestic experiences and spaces.
  • Collaborate with Operations on staffing, logistics, booth demonstrations, venue requirements, and launch support.
  • Work alongside the Brand Content Producer to transform every event, activation, collaboration, and community initiative into compelling marketing content.

What Success Looks Like

• Produce Majestic-hosted events, launches, and brand experiences.
• Launch and activate a new Majestic branded environment.
• Establish Majestic spaces as destinations for clients, collaborators, and industry leaders.
• Build repeatable programming that drives brand awareness and relationships.
• Create scalable event, vendor, and activation processes.
• Launch co-marketing initiatives that reach new audiences.
• Grow Majestic's visibility across hospitality, design, and experiential industries.
• Build an engaged Majestic community.
• Create experiences that generate content, strengthen relationships, and support growth.
• Work independently, manage competing priorities, and deliver high-quality work on time and within budget.

Requirements

• Required:
  • 5+ years of experience in experiential marketing, brand marketing, hospitality marketing, event marketing, community building, or a related field.
  • A proven track record of planning and producing high-quality events, activations, or guest experiences from initial concept through execution and post-event follow-up.
  • Experience launching, programming, or activating hospitality, retail, showroom, lounge, event, or community spaces.
  • Experience developing new programs, events, or community initiatives from the ground up, rather than only managing established programs.
  • Experience sourcing and managing external vendors, venues, sponsors, production partners, agencies, or other collaborators.
• Preferred:
  • Experience working with hospitality, luxury, lifestyle, consumer, design, or experiential brands.
  • Experience using CRM platforms, preferably HubSpot; project-management tools such as Asana; and Google Workspace, especially Google Sheets or Excel.
  • The confidence, professionalism, and judgment to represent Majestic with clients, executives, creators, industry leaders, media, and community partners.
  • Strong project-management skills, with the ability to manage multiple events, budgets, vendors, deadlines, and stakeholders at the same time.
  • Excellent judgment and attention to detail, with the ability to make thoughtful decisions that protect and elevate a premium brand.

Pay

$85,000 - $95,000 annual salary (based on experience)

Schedule

Monday - Friday: 9:00am - 5:00pm or 10:00am - 6:00pm, (some weekend availability required)

Travel required 15% - 25%

Benefits

• Medical, Dental & Vision Insurance
• 401k Plan
• Short & Long Term Disability
• Paid Parental Leave
• PTO + Holidays
• Professional Development Opportunities
• Unlimited Photobooth Photo Sessions