Brand Experience Associate

About the Role

The Brand Experience Associate supports the day-to-day execution of showroom experiences, workplace operations, hospitality services, and creative production. This role ensures environments are organized, guest-ready, well-stocked, and operating efficiently while assisting with showroom setups, meetings, events, and creative support projects. The ideal candidate is highly organized, hands-on, service-oriented, and eager to develop skills in visual merchandising, styling, experiential marketing, and workplace experience.

Responsibilities

• Showroom Execution & Creative Production
  • Execute showroom setups and takedowns, merchandising, fixture placement, prop staging, and visual presentations.
  • Use Adobe Illustrator and Photoshop to create presentation boards, signage, printed materials, display assets, and other visual communication materials.
  • Create high-quality physical mockups that bring concepts to life, support client presentations, and aid merchandising and showroom visualization.
  • Assist with sample management, organization, and inventory.
  • Help source imagery, creative assets, props, and materials for presentations and displays.
• Hospitality & Guest Experience
  • Coordinate meeting hospitality including catering, food orders, beverage setup, registration, kitchen maintenance, and guest accommodations.
  • Support internal events, customer meetings, culture club, and employee gatherings.
  • Assist with visitor experience and workplace orientation activities.
  • Maintain hospitality inventory and replenishment schedules.
• Office Operations & Support
  • Serve as a primary resource for office operations and administration.
  • Submit and track maintenance requests.
  • Coordinate package handling, deliveries, and shipping needs.
  • Maintain workspace organization, cleanliness, storage areas, and common spaces.
  • Troubleshoot shipping and receiving issues.
  • Support storage, fixture, and assets maintenance.
  • Order and manage office supplies, hospitality supplies, and operational materials.
  • Maintain inventory levels and create restocking schedules.
• Technology & Resource Support
  • Provide basic support for meeting room technology, printers, Wi-Fi connectivity, and workplace equipment.
  • Coordinate with IT and vendors when escalation is required.
  • Assist employees and visitors with common technology needs.
• Administrative Support
  • Maintain operational documentation and workplace processes.
  • Assist with scheduling, reservations, and meeting logistics.
  • Handle day-to-day administrative tasks that support workplace operations.

Qualifications

• 3+ years of experience in styling, merchandising, design, office administration, hospitality, events, or related field.
• Inherently creative with a strong eye for design and a deep understanding of design fundamentals, including typography, color, composition, and visual storytelling.
• Strong organizational and multitasking abilities.
• Proactive and solutions-oriented, with a can-do mindset, strong sense of ownership, and a willingness to independently problem-solve.
• Detail-oriented with excellent follow-through.
• Comfortable working in a fast-paced, hands-on environment.
• Proficiency in Microsoft Office and Adobe Creative Suite.
• Ability to lift, move, and set up materials, fixtures, and showroom assets as needed.