Brand Advocate Position in Mapleville, Rhode Island

Mapleville, Rhode Island

About the Role

Cellairis is looking for self-motivated people who want to be in a highly visible, fast-paced, and competitive retail role. The Brand Advocate performs customer conversion sales at the Cellairis walk-by entry doors, enticing each walk-by customer with free products to encourage them to visit the store and commit to a purchase. You will use AIDA model (attention, interest, desire, action) based scripts to drive customers to the Cellairis counter, persuade them to show their broken phone, receive a repair quote, or join the mailing list.

Responsibilities

• Engage walk-by customers using scripts to generate interest and drive them to the store.
• Offer free products to entice customers to visit the Cellairis counter.
• Persuade customers to show their broken phone, receive a repair quote, or join the mailing list.
• Convert customer interactions into sales opportunities using the AIDA model.

Core Competencies

• Outgoing and approachable with a persuasive personality.
• Proven sales skills and self-motivation.
• Results-oriented and persistent in turning objections into leads.
• Ability to memorize and naturally deliver scripts with high energy.
• Positive attitude, open to coaching, and able to motivate team members.
• Genuine concern for customers and mastery of the Customer Service Guide.

Requirements

• Excellent communication skills and highly energetic demeanor.
• Ability to develop genuine customer relationships.
• Physical ability to stand for long periods and lift 25 lbs.
• Own reliable transportation and a valid Driver’s License.
• Professional appearance.

Qualifications

• 1-3 years in a retail sales environment (recommended but not required).
• Proven ability to meet and exceed sales goals.
• Sampling or selling experience is a plus.

Schedule

Multiple shifts available.

Additional Information

Candidates must have their own (non-public) means of transportation and a manageable commute. Cellairis reserves the right to determine acceptable commute distance. All candidates are subject to reference checks, background checks, credit checks, drug screening, skills assessments, personality assessments, and language proficiency testing. This is a smoke-free work environment.