Brand Advocate Position in Manchester, New Hampshire

Manchester, New Hampshire

About the Role

Cellairis is looking for self-motivated people who want to be in a highly visible, fast-paced, and competitive retail role. As a Brand Advocate, you will perform customer conversion sales at the Cellairis walk-by entry doors. Your role is to entice walk-by customers with free products to encourage them to visit our store and commit to a purchase. You will use AIDA model (attention, interest, desire, action) based scripts to drive customers to the Cellairis counter, persuade them to show their broken phone, receive a repair quote, or join our mailing list.

Responsibilities

• Engage walk-by customers using scripts to attract their attention and interest.
• Entice customers with free products to visit the Cellairis store.
• Persuade customers to show their broken phone, receive a repair quote, or join the mailing list.
• Drive customers to the store counter to commit to a purchase or agree to participation terms.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Genuine customer service skills and ability to develop relationships with clients.
• Ability to stand for long periods of time and lift 25 lbs.
• Own reliable transportation and a valid Driver’s License.
• Professional appearance.

Qualifications

• Retail experience recommended but not required: 1-3 years in a retail sales environment.
• Proven ability to meet and exceed sales goals.
• Sampling selling experience is a plus.

Core Competencies

• Outgoing and approachable.
• Persuasive personality with proven sales skills.
• Determined, self-motivated, and results-oriented.
• Persistent in nature with the ability to turn objections into leads.
• Drive and urgency to generate sales and capitalize on opportunities.
• Positive and open attitude, always receptive to coaching.
• Genuine concern for customers and mastery of the Customer Service Guide.

Physical Requirements

• Stand for long periods of time.
• Lift 25 lbs.

Disclosure

Candidates must have their own (not public) means of transportation and a manageable commute. Cellairis reserves the right to determine acceptable commute distances. This is a smoke-free work environment, and all employees are expected to enforce this policy.

All candidates are subject to reference checks, background checks, credit checks, drug screens, skills assessments, personality assessments, and language proficiency testing.