Branch Wholesale Product Specialist
This full-time position is located at Store 701608: 36360 Highland Dr, Las Vegas, NV 89103.
About the role
This position works closely with commercial paint customers to determine their needs, answer questions about Sherwin-Williams products, and recommend the right solutions. Wholesale Product Specialists promptly resolve customer concerns to ensure maximum satisfaction, stay up-to-date with product features, and maintain high quality and visual standards of the products and store. The role involves achieving excellent customer service while consistently meeting the store’s sales goals.
Job duties include contact with customers (which may include minors), handling cash and other payment methods, accessing electronic equipment and personal information, and managing store merchandise. A criminal history review is required to protect the business, its operations, reputation, and the safety of customers, staff, and the public.
Responsibilities
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Process sales transactions accurately and consistently with policies and procedures
- Maintain precise work order files and formulas
- Tint and mix products to customer specifications
- Clean store equipment
- Assist in making deliveries, as needed
- Remain knowledgeable on products offered and discuss available options
- Suggest ways to improve sales
Requirements
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must have a valid, unrestricted Driver’s License
- Able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, with or without reasonable accommodation
- Willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Qualifications
- High School diploma or GED (preferred)
- At least one (1) year of experience working in delivery, retail, or customer service (preferred)
- Previous work experience selling paint and paint-related products (preferred)
- Previous work experience operating tinting and mixing equipment (preferred)
- Ability to read, write, comprehend, and communicate in more than one language (preferred)
- Ability to read, write, comprehend, and communicate in Spanish (preferred)
Benefits
Sherwin-Williams offers a wide range of world-class benefits designed to support employees and their families, including:
- Retirement plans
- Health care benefits
- Total well-being programs
- Daily commute support
A general description of benefits can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings eligible upon hire.
Pay
Compensation decisions depend on factors such as skill sets, experience, training, licensure, certifications, and business needs. The wage range for this role is provided considering these factors and may vary based on geographic location.