Branch Warehouse Associate

About the role

Industrial Supply is looking for a dependable, motivated Warehouse & Customer Service Associate to support our Gillette branch. This is a full-time position with a variety of responsibilities, including receiving and stocking products, picking and packing customer orders, assisting customers at the front counter, and occasionally helping with local deliveries.

Responsibilities

• Receive incoming products and accurately stock inventory.
• Pick, pack, and prepare customer orders.
• Help keep the warehouse clean, safe, and organized.
• Assist customers at the front counter in a friendly and professional manner.
• Help customers locate products and coordinate with other team members to meet customer needs.
• Verify products and quantities to maintain order and inventory accuracy.
• Load, unload, and move products throughout the warehouse.
• Assist with local customer deliveries when needed.
• Communicate effectively with customers, coworkers, and supervisors.
• Support the branch wherever needed to keep daily operations running smoothly.
• Follow company procedures and safety expectations while demonstrating Industrial Supply's core values.

Requirements

• Dependable and ready to contribute as part of a team.
• Detail-oriented with a commitment to getting orders right.
• Comfortable interacting with customers and providing great service.
• Able to work independently and stay productive without constant supervision.
• Good communication and problem-solving skills.
• Willing to learn different parts of the branch operation.
• Strong attendance and a positive team attitude.

Qualifications

• Previous warehouse experience, including receiving, stocking, picking, or packing.
• Customer service or counter sales experience.
• Understanding of sales or experience working in a sales environment.
• Delivery driving experience involving direct customer interaction.
• Experience in industrial supply, distribution, construction supply, automotive parts, or a similar environment.

Physical Requirements

This is an active position that requires regular movement throughout the workday. Employees must be able to: Lift and carry products weighing up to 50 lbs. Load and unload products and pallets. Bend, reach, lift, and move products throughout a warehouse environment. Safely perform warehouse and material-handling responsibilities throughout the workday. Safely and legally operate a company delivery vehicle when providing delivery assistance.