Branch Security Officer - Palo Alto

About the Role

As a Tiffany Branch Security Officer, you will deliver the Tiffany Experience to each customer while ensuring security and operational excellence. This role involves both security oversight and supporting store operations to drive sales and service.

Responsibilities

• Provide exceptional security and operations support to enhance sales and service.
• Partner with the Senior Security Officer and Management to deter theft, report missing assets, respond to emergencies, and implement Incident Management Program procedures.
• Ensure adherence to security systems and procedures, including daily inspections, equipment checks, alarm tests, key access, and report submissions.
• Carry out operations tasks such as opening and closing procedures, assisting with facilities repairs, and communicating with the store team.
• Cover both security and back-of-house operations and controls.
• Deliver a positive Tiffany experience for each client, deepening relationships to drive lifetime dedication and spend.
• Act as a Tiffany ambassador, supporting store operations to consistently achieve sales goals.
• Elevate the in-store experience by delivering memorable moments and demonstrating passion for the Tiffany brand during every customer interaction.
• Implement standard processes to optimize hospitality and store amenities, creating unique experiences based on NPS scores and client feedback.

Requirements

• High School Graduate (required).
• Basic computer skills.
• Ability to work retail store hours as necessary, including nights, weekends, and holidays.
• Authorization to work in the United States or the country where the position is based.
• Experience in a retail/security environment (desired).
• 1-year prior experience in a security-related position (desired).

Pay

The hiring range for this position is $22.53–$30.48 per hour, dependent upon candidates’ relevant skills and experience.

Benefits

Eligible Tiffany employees are offered comprehensive benefits, including:

• Global benefits such as adoption and surrogacy assistance and parental leave.
• Programs supporting mental, emotional, physical, and financial well-being.
• Competitive pay, medical, dental, and vision insurance.
• 401(k) plans with company match.
• Paid time off and other meaningful employee offerings.

About Us

Tiffany & Co. is built on the creativity, perspective, and lived experience of talented individuals. We are committed to creating an inclusive workplace where everyone belongs and fostering a more inclusive jewelry industry that empowers people of all backgrounds. The Company provides equal employment opportunities to all employees and candidates without regard to age, race, religion, color, national or ethnic origin, citizenship status, sex, marital status, sexual orientation, gender identity, gender expression, pregnancy, disability, or military/veteran status. Tiffany is also committed to working with and providing reasonable accommodation to applicants with disabilities.