Branch Sales Specialist | Novi, MI
About the role
The Branch Sales Specialist provides technical product knowledge and training to branch sales representatives, coordinates price and delivery quotes, and provides fill-in support to inside sales. Sells company products and services via telephone, Internet, e-mail and fax.
Responsibilities
- Provides price and delivery quotes within customer timeline to customers within assigned geographic territory by working with the product manager and the manufacturers representative to establish the most competitive pricing by utilizing communication by telephone, fax and email.
- Purchases products and services offered by TTI. This includes, but is not limited to, product lines, AIM programs, quality, and value added services.
- Sells products and services offered by TTI. This includes, but is not limited to, product lines, AIM programs, quality, and value added services.
- Facilitates and coordinates large quotes (over 100 line items) with sales and the TTI QS department. Ensures that quotes are getting completed between sales, product and QS and that the final quote is returned to the customer in a timely manner.
- Expedites customer orders. Monitors and ensures delivery date and product quality to meet customer requirements.
- Processes the customer’s order by entering it into the sales database for quote processing and delivery schedules.
- Expands product knowledge by utilizing all resources including product literature, factory representatives, product managers, sales managers and other sales representatives to be able to discuss product options with customers and sell TTI strengths.
- Participates in the TTI Total Quality process by following defined policies and procedures to maintain efficient sales cycle, following logical and systematic approaches, while the goal being to reduce sales errors and uphold quality to the highest level.
- Increases customer account base by compiling list of prospective customer leads from various sources.
- Provides management with information regarding sales, marketing techniques, new products and market strategy by preparing forecast and activity reports on account territory.
- Works with Regional Credit Manager to resolve customer credit issues by interfacing with both parties to resolve issue and close the sale.
Requirements
- High school diploma or GED required.
- Bachelor’s degree with one to three years of sales experience, or an equivalent combination of education and experience.
Qualifications
- Exhibits exceptional knowledge of company products and services.
- Possesses excellent verbal and written communication skills, including excellent presentation skills.
- Possesses strong analytical, problem solving and negotiation skills.
- Must be organized and able to prioritize and manage multiple tasks.
- Able to calculate discounts, commissions, proportions and percentages.
- Able to write reports and correspondence proficiently and professionally.
- Reads, analyzes and interprets business periodicals, professional journals, technical procedures and government regulations.
Skills
- Excellent verbal and written communication skills.
- Strong analytical, problem solving and negotiation skills.
- Organized and able to prioritize and manage multiple tasks.
- Ability to calculate discounts, commissions, proportions and percentages.
- Ability to write reports and correspondence proficiently and professionally.
- Reads, analyzes and interprets business periodicals, professional journals, technical procedures and government regulations.
Benefits
What we offer our team members: A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, Healthcare Savings AccountsEducational Assistance (Tuition Reimbursement)Ongoing training throughout your employment with opportunities to participate in professional and personal development programsA strong focus on giving back to our communities through philanthropic opportunities
Pay
Texas, TX - Commensurate with experience
Schedule
Full-time