Branch Sales Specialist (Full Time) Jackson, MS

Requisition: 336230

About the role

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion.

Branch Sales Specialists provide solutions and easily connect with walk-in customers and help other team members to do the same. The objective is to maximize sales opportunities, create customer loyalty, and exceed customer expectations by using guidance, advanced knowledge, and a winning attitude. Sales Specialists complete and have responsibility for a variety of branch processes that are important to the branch's operation and overall effectiveness. Sales Specialists will shift focus to perform a variety of warehouse tasks and report to the Branch Manager.

Pay

The anticipated base pay compensation range for this position is $19.86 to $24.81 per hour. The pay range provided is not a guarantee of compensation; it reflects the potential base pay for this role at the time of posting based on the job grade. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills. The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
• 6 free sessions each year with a licensed therapist to support emotional wellbeing
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date)
• 6 company holidays per year
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
• Employee discounts, tuition reimbursement, student loan refinancing, and free access to financial counseling, education, and tools
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents

For additional information and details regarding Grainger’s benefits, visit Grainger Benefits.

Responsibilities

• Use inclusive behaviors and multi-tasking/prioritization to serve as subject matter expert for branch team members
• Use advanced skills to maximize sales opportunities, take ownership and lead by example with all showroom sales promotions and product specials, and exceed customer expectations
• Oversee the entire customer experience, including appropriate product selection, accurate order entry and maintenance, safely picking product, and safely loading customer vehicles
• Learn and easily navigate through several computer applications for customer-facing and warehouse activities
• Perform actions consistent with branch sales focus to maximize sales opportunities and encourage customer loyalty

Requirements

• High School Diploma or equivalent
• 1+ years of experience in a related field
• Ability to lift up to 50 pounds unassisted and heavier loads with assistance
• Adapt communication and style to differing audiences whether it is different personality types, other team members, in writing/email, over phone, or in person
• Operate powered industrial equipment