Branch Sales Manager

Responsibilities

• Attain branch sales goals through consistent training, coaching, and process enforcement.
• Champion the sales process across the market, ensuring all reps follow best practices.
• Congduct a minimum of 200 ride-alongs annually, split evenly between manager-led demonstrations and rep-led observations with coaching.
• Deliver timely field evaluation reports (within 24 hours) to Design Consultants and leaders.
• Hire, train, and onboard new Design Consultants to build a strong sales force.
• Review job costings to ensure quotes include proper discounts and profit margins.
• Investigate lost sales opportunities and competitor practices to inform strategy.
• Assist RMs or RSMs with sales meetings, recap reviews, and follow-up practices.
• Prepare individual and branch action plans to improve sales performance.
• Provide timely and candid feedback to management regarding branch and individual sales performance.
• Support sales lead distribution and event/show scheduling to ensure appropriate coverage.
• Participate in recruiting, hiring, performance appraisals, and disciplinary actions for sales staff.
• Collaborate with the Director of Branch Sales, Regional Managers, Regional Sales Manager, and VP of Branch Operations to prioritize time allocation across the market, with focus on new hires and underperformers.
• Adhere to all company policies, procedures, and business ethics standards.

Qualifications

• Minimum 10 years of in-home residential sales experience.
• Proven ability to coach, train, and develop sales professionals.
• Consultative selling skills and ability to model behaviors in the home.
• Strong oral and written communication skills.
• Ability to apply market intelligence to sales strategy.
• Proficiency in technology and analysis tools (Excel, Outlook, CRM, databases).
• Executive presence with ability to influence senior decision-makers.