Branch Sales Associate Part-Time 20 Phoenix, AZ

About the role

The Branch Sales Associate is responsible for providing solutions and connecting with walk-in customers by using guidance, knowledge, and a winning attitude. They maximize sales opportunities, create customer loyalty, and exceed customer expectations. They also perform various warehouse tasks.

Responsibilities

• Manage the entire customer experience, including appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle
• Look for ways to maximize sales opportunities and encourage customer loyalty
• Adapt communication style to differing audiences in email, over phone, or in person
• Pick, prepare, and stage will call orders/shipping product
• Prepare customer backorders and put away other stock received
• Help with merchandising and perform showroom replenishment
• Perform inventory counts
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment

Requirements

• Flexibility to work any time within branch hours of operation
• Will safely lift up to 50 pounds unassisted and heavier loads with assistance
• Learn and operate powered industrial equipment

Qualifications

• High school diploma or equivalent
• Experience in retail or customer service preferred
• Ability to work independently and as part of a team
• Strong communication and problem-solving skills
• Knowledge of basic computer systems

Skills

• Customer service skills
• Product knowledge
• Communication skills
• Computer literacy

Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 9 paid time off (PTO) days annually for part-time employees (accrual prorated based on employment start date).
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

Pay

The anticipated base pay compensation range for this position is $24.50/hr.

Schedule

You will work Monday-Friday, 12:45pm-4:45pm. In this role you will have opportunity to pick up more hours if available based on branch need.

Contact Information

For additional information and details regarding Grainger’s benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire