Branch Sales Associate

About Us

Carrier Enterprise (CE) is a subsidiary of Watsco, Inc., the largest independent HVAC/R distribution company in the world. At CE, we distribute leading brands such as Carrier, Bryant, Payne, GREE, and others. We operate over 200 locations across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada, employing over 2,000 people. Our extensive network and e-commerce platform enable us to offer unparalleled service and products to our customers.

Our mission is to provide Comfort Excellence to the HVAC/R industry. We aim to become a world-class distribution company through relentless service excellence. We value diversity and believe that every unique experience strengthens our teams and our business. We offer a competitive total pay package, including health, dental, vision, life insurance, and a 401(k) plan. For more information, visit www.carrierenterprise.com.

Carrier Enterprise is an Equal Opportunity Employer.

Job Summary

We are seeking a dynamic Branch Sales Associate to join our team at our Wesley Chapel, FL location. The ideal candidate will provide exceptional customer service, product knowledge, and support to HVAC/R professionals and contractors.

Essential Duties and Responsibilities

• Greet customers warmly and assist them in finding the right HVAC/R products and supplies.
• Provide expert advice, product information, and recommendations.
• Accurately process customer orders, ensuring availability, proper pricing, and correct invoicing.
• Maintain a deep understanding of our HVAC/R product inventory, including specifications, compatibility, and pricing.
• Stay updated with industry trends and new product releases.
• Monitor and replenish stock levels on the sales floor.
• Conduct regular inventory counts and report discrepancies to the store manager.
• Assist customers in troubleshooting and finding solutions to technical issues related to HVAC/R equipment and components.
• Adhere to safety protocols and maintain a clean, organized counter area.
• Complete necessary paperwork and documentation for customer transactions, including invoices, returns, and warranty claims.

Qualifications

• Prior experience in Customer Service.
• Prior leadership roles with profit and loss responsibility preferred.
• Experience in leading people in a retail environment.
• Demonstrated ability to rapidly grow sales in a retail environment.
• Experience building and maintaining cross-functional relationships.
• Experience analyzing and using customer, market, and competitor data to make informed decisions and business planning.

Preferred Qualifications:

• Experience working with HVAC contractors strongly desired.
• Computer literacy with proficiency in MS Office applications.
• Ability to work in a team environment and be willing to participate.
• Ability to function at an above-average level in a technical environment.
• Prior experience using sales and/or inventory management systems.

Requirements

• High School Diploma or GED equivalent.
• Associate's degree in business, marketing, or related field preferred.
• Experience managing in a B2B environment in distribution or wholesale sales preferred but not required.
• Excellent relationship-building skills; must be a team builder as well as a team player with a focus on sales.

Benefits

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holidays
• 401(k) Plan with Employer Match
• Employee Discount Program

How to Apply

To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.