Branch Operations Manager - HVAC

Lennox National Account Services (NAS), a wholly owned subsidiary of Lennox International, is a national leader in the Commercial Heating, Ventilating, and Air Conditioning (HVAC) maintenance and service industry. With over 120 years of industry leadership and 100+ offices across the continental United States, NAS is expanding rapidly, aiming to double its branch offices and significantly increase annual revenue within the next five years.

What's in it for you?

• Competitive pay with uncapped bonus opportunities
• Company-provided truck, phone, and uniforms
• Paid vacation, personal days, and holidays
• Ongoing training and development with nationwide opportunities

For details on our comprehensive benefits package, visit LII Benefits. Benefits may include matching 401(k), health and wellness coverage, perks and discounts, pet insurance, and free subscriptions.

Responsibilities

• Manage and coordinate activities of employees engaged in maintaining, servicing, and installing commercial HVAC equipment and accessories
• Oversee safety, labor productivity, efficiency, inventory management, customer satisfaction, employee retention, and on-time arrival
• Read, analyze, and interpret reports, correspondence, proposals, and blueprints
• Assist employees in diagnosing commercial HVAC equipment
• Prepare estimates and proposals
• Review financial statements, sales, and activity reports to measure productivity and goal achievement
• Determine areas needing cost reduction and program improvement
• Requisition and manage inventory of tools, equipment, and materials
• Study production schedules and estimate labor requirements for job completion
• Direct employees in dismantling, assembling, and installing equipment
• Interpret and communicate company policies to employees
• Inspect work areas, monitor tools and equipment, and provide safety training
• Ensure proper procedures for reporting and managing accidents
• Interpret specifications, blueprints, and job orders, and assign duties
• Establish or adjust work procedures to meet production schedules
• Recommend improvements in production methods, equipment performance, and product quality
• Suggest changes in working conditions and processes to increase efficiency
• Analyze and resolve work problems or assist employees in solving them
• Initiate or suggest plans to motivate employees to achieve performance goals
• Maintain time and production records
• Supervise four to ten employees, including interviewing, hiring, training, planning, assigning work, appraising performance, and addressing complaints
• Perform other duties as assigned

Requirements

• Associate Degree (A.A.) or equivalent education from a two-year college or technical school
• 5+ years of related experience or equivalent combination of education and experience
• HVAC industry technical knowledge preferred
• P&L management experience with a successful track record preferred
• Ability to travel locally on a regular basis; occasional overnight travel required
• Ability to climb ladders and perform moderate lifting (up to 50 pounds)
• Competent in MS Office software (Word and Excel)
• Must achieve NATE certification in the first full year as Branch Manager
• EPA Certification: Type I and Type II or Universal preferred
• Positive mental attitude, self-motivated, competitive, high energy, and ability to thrive in a fast-paced environment

Pay

This is a salaried exempt role with a salary range of $70,000 - $80,000 annually, depending on geography, market, tenure, performance, skills, education, and experience. Eligible for an annual and monthly bonus in accordance with the company’s applicable plan. Overtime is not eligible for this role.

Benefits

• Tuition reimbursement
• Medical, dental, and vision insurance
• Prescription drug coverage
• 401(k) retirement plan
• Short-term disability insurance
• 8 weeks paid birthing leave
• 2 weeks paid bonding leave
• Life and long-term disability insurance
• Up to 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 10 paid holidays, and 3 floating holidays per year (depending on hire date and eligibility)

Our Culture

At Lennox, our Core Values of Integrity, Respect, and Excellence define our culture and guide how we do business. We are committed to recruiting, developing, and retaining talented individuals from diverse backgrounds, ensuring everyone has the opportunity to succeed and contribute to our growth.