Branch Operations Manager

Role Summary

As the General Manager, you will:

• Lead by example in demonstrating our values: Caring About Relationships, Accountability, and Open-Mindedness
• Cultivate a collaborative culture across departments, actively promoting our commitment to exceeding customer expectations.
• Drive sales and service results with overall P&L accountability.
• Provide strategic overviews to executive management about the territory, personnel opportunities, growth prospects, and forecasting.
• Expand our customer base by hiring and developing talented sales staff.
• Uphold a positive Culligan image by maintaining strong community connections.
• Enhance customer satisfaction and retention through efficient route and service initiatives.
• Ensure a robust fleet focused on best practices, safety, and efficiency.
• Cultivate a successful work environment that fosters positive morale, productivity, and employee development.
• Implement a hands-on management strategy dedicated to developing employees in every role while maintaining appropriate staffing levels and workload distribution.

Qualifications

• The ideal candidate will have:
• 5+ years of management experience, Nice to have: 2+ years in the water conditioning industry.
• A Bachelor’s degree or equivalent experience.
• Experience in managing and creating business plans within a for-profit organization.
• A strong track record of successful employee management and development.
• Strong technological skills, including proficiency in various finance and business-related software systems.

Benefits

• A competitive base salary with high incentive potential.
• Corporate support in various domains, including human resources, accounting, compliance, and operations strategy.
• An annual company-wide meeting focused on initiatives, training, development, and recognition.
• A comprehensive benefits package with $0 deductible medical insurance. Dental, vision, employer-paid short-term disability/life insurance, a wellness program, a 401K plan with a generous match, and paid time/holidays off.

Pay Range

$80,000 - $100,000 USD