Branch Operations Manager

About the role

A career at Crawford Electric Supply is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Crawford Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout the southeast region of the United States, and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

Responsibilities

• Reporting Structure: Direct reports include warehouse and branch team members. Indirect reports include Account Managers. Reports to the Area Branch Operations Manager.
• Drive project execution to improve warehouse operational and logistical efficiency.
• Manage facility maintenance needs for the Warehouse.
• Manage branch inventory needs in collaboration with Area Branch Operations Manager, sales team and regional purchasing teams.
• Maintain daily backlog to ensure customer orders are released in a timely manner.
• Support warehouse layout, organization, and storage needs by collaborating with the warehouse supervisors.
• Review all inventory adjustments & corrections daily and report findings to RVP & Regional Operations team.
• Review all product returns to ensure the product is returned correctly to the shelf or to the manufacturer and proper credit is being issued to the customer in a timely manner.
• Research unapproved AP invoices (stock & project).
• Research disputed customer invoices and/or vendor invoices.
• Prepare and maintain all HR related documents, as needed.
• Review and properly code all overhead expenses.
• Collaborate with departments to drive optimal productivity.
• Coordinate building contracts and maintenance.
• Support branch AR needs with new account setup, project set up, customer tax certificates, etc.
• Review activities, costs, operations, budgets and forecast data to determine branch and department progress toward stated goals and objectives.
• Schedule and coordinate meetings/training sessions for warehouse and inside sales teams.

Requirements

• Computer literate.
• Proficiency with Solar/Eclipse ERP software.
• Proficiency with Microsoft Power BI.
• Proficiency with Microsoft Office software (Word, Excel, PowerPoint).
• Good writing, analytical and problem-solving skills.
• Ability to communicate effectively.
• Knowledge of principles and practices of organization, planning, records management, and general administration.
• Basic understanding of general HR policies and procedures.
• Ability to follow oral and written instructions.
• Sales driven operations approach.

Qualifications

• Experience working with commercial contractors.
• Strong preference for 2+ years of sales experience.
• High school diploma or equivalent.
• Minimum five years’ clerical or administrative experience in the electrical distribution industry.

Skills

• Computer literacy.
• Proficiency with Solar/Eclipse ERP software.
• Proficiency with Microsoft Power BI.
• Proficiency with Microsoft Office software (Word, Excel, PowerPoint).
• Good writing, analytical and problem-solving skills.
• Ability to communicate effectively.
• Knowledge of principles and practices of organization, planning, records management, and general administration.
• Basic understanding of general HR policies and procedures.
• Ability to follow oral and written instructions.
• Sales driven operations approach.

Benefits

We offer great family-friendly benefits to full-time associates:

• Healthcare plans.
• Dental & vision.
• Paid time off (no waiting period to utilize).
• Volunteer time off.
• Paid parental leave.
• 401(k) retirement savings with company match.
• Professional and personal development programs.
• Opportunity to become a shareholder.
• Employer-paid short- and long-term disability.
• Employer-paid life insurance for spouse and dependents.
• Robust wellness program.
• Gym reimbursement.
• Employee Assistance Program (EAP).

Pay

TBD

Schedule

TBD

Benefits

TBD