Branch Operations Intern

Duties and Responsibilities

• Complete training program within the required timeframe.
• Understand our personal loan product offerings in order to assist customers in making educated decisions that help them achieve their financial goals.
• Establish and build customer relationships through delivering exceptional service.
• Develop and deliver consolidation options for customers.
• Able to learn how to underwrite loans.
• Work with past-due customers to arrange payments.
• Absorb and maintain standards in weekly delinquency reduction and delinquency slow file percentages.
• Offer additional loan products to current customers.
• Execute business plan for outbound solicitation to former customers.
• Closely follow up on loan closings as directed by the Branch Manager.

Minimum Qualifications

• Current full-time Sophomore, Junior or Senior in an accredited college program.
• Flexible schedule while working between 8 and 25 hours a week.
• Computer literacy.
• Must pass pre-employment assessment, drug screen, credit, and criminal background checks.
• Must be eligible and willing to obtain all required certification and licenses.

Preferred Qualifications

• Major in Business related program preferred.
• Previous work experience in customer-facing environment.
• Willingness to relocate for career advancement.
• Valid Driver’s License and access to a dependable automobile with liability insurance coverage.