Branch Operational Specialist

Responsibilities

• Oversight of all internal risk processes/procedures
• Financial center cash management processes
• ATM management
• Annual financial center operational review process
• Support advanced paying/receiving duties
• Support the overall service/client experience
• Engage in basic conversational discovery with a client
• Align the needs of the client with the appropriate solution recommendation
• Client value recognition and commitment
• Repeatable fashion to support assigned goal attainment

Requirements

• A high school diploma or equivalent
• A minimum of one (1) year experience in related banking positions as well as bank product and services training
• Six (6) months of experience in related banking positions as well as bank product and services training may be considered with the completion of a post-secondary 4-year degree

Qualifications

• Proficient reading, verbal and written communication skills
• Adept at cross-selling bank products and services
• Possess the ability to competently coach and train new hires