Branch Manager - South Zanesville

About the Role

Branch Manager is responsible for management of the branch; leading all facets of sales, service and operations of the branch; coaching on existing processes, leading the team in achieving budgeted production goals, acquiring new consumer and business customers; initiating referrals to partners, and deepening all existing customer relationships proactively driving business inside and outside of the branch; and responsible for consistent business development and calling program.

Responsibilities

• Managing portfolio of high‑value consumer and business customers.
• Leads the process of referring customers to other areas of the bank to meet customer needs, deepen relationships and build strong internal partnerships pursuant to OCR guidelines for the branch.
• Leading team to provide excellent customer service and effectively resolve customer issues.
• Leveraging available tools and technology to identify and present sales and service opportunities.
• Maintaining knowledge and educating team on all products, services, technology and policies.
• Maintaining active involvement in the community, and developing key business and community relationships.
• Developing key internal partnerships to drive business in market area.
• Actively overseeing the recruitment/hiring process ensuring assigned market is staffed with colleagues suitable for Huntington’s culture.
• Garnering resources required to support team.
• Managing the overall operations of the branch, adhering to all operational, security, risk and regulatory related policies and procedures.
• Understanding branch sales, service, operations and financial performance.
• Demonstrating acumen in banking, investments, consumer lending, business banking, business lending, sales, sales leadership, customer service, process management, coaching, colleague development, communication and presentation.

Basic Qualifications

• High School Diploma or GED.
• 3 years of sales management experience in retail banking, financial services or goal‑driven retail sales OR Bachelor’s Degree with 2 years of sales management experience in retail banking, financial services or goal‑driven retail sales.

Preferred Qualifications

• Bachelor’s Degree.
• Strong comfort level with technology such as mobile services and online banking services is a plus.

Employment Details

• Exempt Status: Yes (not eligible for overtime pay).
• Workplace Type: Office.
• Flexible work arrangements may be available, combining in‑office and remote work, with specific arrangements provided by the hiring team.