Branch Manager North Los Angeles
At Wells Fargo, we're a global trailblazer in financial services, committed to driving innovation, empowering communities, and helping customers succeed. We offer robust benefits, competitive compensation, and programs designed to support work-life balance and well-being. Recognized as a top workplace for career growth, we celebrate authenticity and community investment.
About the Role
Wells Fargo is seeking a Branch Manager (SAFE) for the National Branch Network within the Consumer Banking and Lending division. Branch Managers lead and develop diverse teams, fostering engagement and accountability to business outcomes. They drive a customer engagement process, coach specific behaviors for enhanced customer experiences, and ensure operational excellence through policy execution, audit procedures, and resource management.
Responsibilities
- Coach, develop, and build a high-performing team to execute business strategies, achieve results, and drive growth.
- Resolve low to moderately complex issues related to customer and employee experience, risk, and business growth.
- Identify opportunities to simplify banking through digital education and adoption for customer convenience.
- Lead the branch while collaborating with stakeholders, peers, and internal partners to deliver a customer-centric experience.
- Mentor and guide talent development of direct reports and assist in hiring.
- Comply with the S.A.F.E. Mortgage Licensing Act of 2008, including ongoing regulatory requirements and background investigations.
- Meet Loan Originator (LO) qualification requirements under Regulation Z, including financial responsibility, character, and fitness standards.
Requirements
- 5+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education.
- 2+ years of leadership experience.
Qualifications
- Management experience including hiring, coaching, and developing direct reports.
- Ability to build and inspire a team with adaptability, collaboration, and accountability.
- Analytical skills to assess performance, identify strengths and opportunities, and execute plans to achieve business objectives.
- Independent judgment and critical thinking to manage time, prioritize, and delegate tasks in a fast-paced environment.
- Experience coaching across customer segments, including affluent, high net worth, and small business.
- Ability to build and maintain effective relationships with customers, internal partners, and the community.
- Experience identifying complex financial needs and providing relevant customer options.
- Ability to influence, educate, and connect customers to digital banking technologies.
- Knowledge of banking industry laws, regulations, compliance controls, risk management, and loss prevention.
- Professionalism and integrity in customer and employee interactions.
- Relevant military experience (e.g., military protocol, leadership reporting, personnel benefits management, or recruiting).
Job Expectations
- Ability to work a schedule that may include most Saturdays.
- SAFE registration required at the time of employment; Wells Fargo will initiate the process post-hire.
- Not eligible for Visa sponsorship.
Locations: Stevenson Ranch, Lancaster, Palmdale, Valencia, Canyon Country, Newhall, CA.
Pay
$37.50 - $67.31 per hour. Pay may vary based on performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
Benefits
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement