Branch Manager - Los Angeles Market

About the role

This role is available at multiple locations and has multiple levels - open to candidates with a minimum of 3 years of banking or retail management experience. The successful candidate will be hired for the level of the position that aligns with their experience.

Responsibilities

• Demonstrates and ensures all team members provide an excellent customer experience reflective of U.S. Bank culture and core values.
• Leads and manages branch(es) to ensure that goals are met and to ensure compliance with all banking laws and regulations.
• Coaches, develops, mentors and trains team members and exercises discretion with independent judgement in performing necessary duties.
• Utilizes effective communication and critical thinking to identify financial resources for customers and fulfill those needs by providing direction and recommendations to appropriate products and services and helping individual and business customers reach their financial goals through collaboration with partners including wealth, business banking, mortgage, or payment services.
• Acts as leader for customer experience, provides motivation and direction for the team, expands customer base and promotes and participates in the local market/community to identify the needs and promote U.S. Bank products and services.

Qualifications

• Requires National Mortgage Licensing Service (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z and ongoing compliance with all legal or regulatory registration requirements, including, but not limited to maintaining a satisfactory criminal and credit record.
• Actively ensures compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies and procedures.

Skills

• Adaptive Coaching
• Conflict Resolution
• Accountability
• Influence
• Critical Thinking
• Priority Setting
• Relationship Management
• Business Insights

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law