Branch Manager in Training
Job Summary
A Branch Manager In Training with The Restaurant Store is responsible for supporting the daily operations of a retail location. Under direction of the Regional Manager, the Branch Manager In Training is responsible for accomplishing a variety of operational goals encompassing sales, marketing, staffing, inventory control, and customer relations. Candidates are enrolled in a 6 month, comprehensive Manager In Training Program upon hire, providing in depth guidance on general leadership skills and philosophies within The Restaurant Store Setting, and extensive trainings in all departments of the operation. Upon completion of the Manager in Training program, candidates will be placed into a permanent management position that best fits their skills, experience, and development throughout the program.
Job Location
2209 Old Philadelphia Pike, Lancaster, PA 17602
We only accept W-2 candidates, H-1B sponsorship is not available.
Responsibilities
- Manage ~30,000sq.ft. warehouse / retail operation in business-to-business sales environment
- Achieve sales targets and ensure accountability with team against established budgets and KPIs
- Develop and train 15-25 team members to ensure consistent processes and procedures while role modeling our Company values
- Plan, evaluate, and optimize operations to be efficient and cost-effective
- Ensure that Company standards and procedures are followed, including management of escalated customer and/or employee complaints, incident reports, and legal actions
- Maintain accurate inventory control and ensure that products or services comply with regulatory and quality standards
- Create and identify marketing leads and opportunities within the local market that support future growth
- Support Membership and Gold Membership growth year over year within the local market
- Support the growth and utilization of TRS.com across our customer base
- Manage the overall safety and maintenance needs of the building and equipment
- Identify charitable organizations to support within the local market
- May require occasional travel to other stores within the region, as well as occasional overnight travel to the Company headquarters or other regions
Physical Requirements
- Work is performed while standing and/or walking, up to and including 9 hours/day.
- Requires the ability to communicate effectively using speech, vision, and hearing.
- Requires the regular use of hands for simple grasping and fine manipulations.
- Requires regular bending, squatting, crawling, climbing, and reaching.
- Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.
Qualifications
- Experience:
- Minimum of 2 years of relevant experience in retail and/or supply chain management overseeing site operations and sales
- Education:
- This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
- Desired Traits & Skills:
- Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools
- Strong analytical and problem-solving skills
- Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
- Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
- Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
- Service leadership approach with a demonstrated desire to exceed expectations
- Business Proficiency in English is required