Branch Manager - Hauppauge, NY

Company Overview

The Rapid Group (TRG) is the parent company of six operating subsidiaries that have been providing exceptional service and technical expertise for more than five decades. These subsidiaries include Rapid Pump and Meter Service Co., Machinery Services Co., Delta Electro Power, Industrial Sales and Service (ISS), AC Furia, Pumping Solutions, and O and M Solutions. As subsidiaries, each company operates under the TRG umbrella while maintaining its own specialized capabilities, allowing us to deliver comprehensive mechanical, electrical, pumping, and industrial infrastructure solutions across the Northeast. Together, our companies support municipal, industrial, commercial, and transportation sectors with best-in-class maintenance, repair, installation, field service, and emergency response services that keep critical systems operating reliably and efficiently.

Position Summary

The Rapid Group is seeking an experienced Branch Manager to oversee day-to-day operations and the overall performance of Industrial Sales & Service. This position provides leadership across operations, service, shop activities, scheduling, workforce utilization, customer service, and job execution to ensure the branch operates safely, efficiently, and profitably. A key function is to coordinate with sales for job scheduling and assist with reviewing proposed jobs for estimated profitability. The Branch Manager will be responsible for driving operational accountability, maximizing employee and equipment utilization, monitoring job performance, and ensuring work is completed on time and to customer expectations.

Key Responsibilities

• Oversee the daily operations of the Industrial Sales & Service branch.
• Manage and improve labor and workforce utilization to maximize productivity and profitability.
• Oversee active jobs from scheduling through completion, ensuring appropriate staffing, materials, equipment, and resources are available.
• Review sales estimates for new jobs. Coordinate with sales for job scheduling and closing.
• Monitor job progress, costs, productivity, and operational performance.
• Lead and develop branch employees, including technicians, shop personnel, and administrative staff.
• Coordinate with sales, service, purchasing, and corporate leadership to support customer and operational needs.
• Identify operational inefficiencies and implement processes to improve productivity and profitability.
• Ensure accurate job documentation, timekeeping, and operational reporting.
• Maintain strong relationships with customers, vendors, and business partners.
• Promote a culture of safety, accountability, teamwork, and continuous improvement.
• Support business development and identify opportunities to grow branch revenue and services.
• Ensure company policies, procedures, and safety standards are consistently followed.

Qualifications

• 10 to 15 years of industry/operations experience
• Bachelor's degree in a technical or business-related field of study
• Experience managing business operations, preferably in an industrial, mechanical, service, or construction-related environment.
• Experience with mechanical solutions, machining, pumps, motors, or rotating equipment strongly preferred.
• Demonstrated leadership and team management experience.
• Strong understanding of labor utilization, job profitability, scheduling, and workforce management.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving, communication, and organizational skills.
• Ability to work collaboratively with field, shop, sales, and corporate teams.
• Strong customer service mindset with the ability to build and maintain relationships.

What We're Looking For

The ideal candidate is a hands-on operational leader who understands how industrial service businesses operate and can effectively balance people, customers, jobs, utilization, and profitability. Technical knowledge of pumps, motors, machining, and mechanical systems is highly valued, but strong business and operational leadership is equally important.

Benefits

• Competitive base pay
• Comprehensive Medical, Dental, Vision, and Disability benefits
• 401(k) retirement savings program with company match
• Paid Time Off (PTO) and Sick Time
• Life Insurance
• Referral Program
• A culture that values growth, development, and internal promotion

Pay & Schedule

• Schedule: Monday – Friday, 7:00 AM – 4:00 PM
• Location: Hauppauge, NY (Onsite)
• Subsidiary: Industrial Sales & Service (ISS)
• Compensation: $125,000 – $135,000 / Year, dependent on experience