Branch Manager

About the role

Our Branch Managers empower their teams to deliver exceptional customer service while fostering a supportive and collaborative environment. They create an atmosphere where employees are motivated to contribute to the community and achieve their goals.

Responsibilities

• Build a customer-focused environment, ensuring all lending options are presented and modeling excellence in service.
• Conduct engaging meetings that motivate and align the team with branch goals.
• Manage training on branch operations, compliance, and collections, providing real-time coaching to ensure team members effectively apply their knowledge.
• Oversee collection activities, consulting with customers on overdue accounts and developing mutually beneficial solutions.
• Attract and cultivate high-quality, diverse talent to build a strong team that aligns with OneMain values and goals.
• Provide actionable feedback to support team members' growth and promote a culture of continuous improvement.
• Inspire high performance while ensuring adherence to policies and regulations.
• Prioritize and resolve issues efficiently, utilizing strategic thinking to adapt to challenges.
• Work closely with peers and management, remaining open to feedback and continuously seeking professional growth.

Requirements

• High School Diploma/GED.
• Leadership experience with coaching and leading a team.
• Proven experience with meeting sales goals.
• Ability to obtain insurance licensing within 6 months of start date where required.

Preferred:

• College degree or experience with underwriting, credit decision, or related financial industry experience.

Schedule

Monday-Friday during standard business hours, with occasional extended hours and possible Saturday shifts. On-site role.

Pay

Target base salary range is $41,000 - $66,000, based on skills and work experience. This role is also eligible for a competitive additional compensation program based on individual and company performance.

Benefits

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances.
• Up to 4% matching 401(k).
• Employee Stock Purchase Plan (10% share discount).
• Tuition reimbursement.
• Paid time off (15 days’ vacation per year, prorated based on start date).
• Paid sick leave as determined by state or local ordinance (prorated based on start date).
• 11 paid holidays (4 floating holidays, prorated based on start date).
• Paid volunteer time (3 days per year, prorated based on start date).