Branch Manager-Hardscapes I

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we serve those who design, build, and maintain outdoor spaces—from lawns and gardens to golf courses and sports fields. We pride ourselves on knowing our customers and their business better than anyone else, offering a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. Our passion is delivering an outstanding customer experience, and we know our associates are key to this success.

About the Role

The Branch Manager - Hardscapes is responsible for building a winning team and knowledge base to achieve excellence in all facets of branch operations, including inventory management, team development, customer value, and overall financial performance and growth. This role collaborates with area leadership to meet or exceed goals for revenue, customer satisfaction, and associate succession planning.

Responsibilities

• Lead a team and recruit top talent to determine individual strengths and weaknesses of branch associates. Actively coach and mentor to achieve high performance and facilitate long-term career development at SiteOne.
• Train and coach all branch associates in customer value best practices and foster a culture where every team member is obsessed with customer success.
• Create an incident-free environment by emphasizing safety daily through leading by example. Promote a strong safety culture through workplace organization, training, and executing policies.
• Understand and translate company operating and financial data to quickly identify business trends and determine root causes.
• Set effective goals and monitor key performance metrics to assess daily, weekly, and monthly progress and track improvement initiatives.
• Implement area strategy and develop a complementary branch strategy to achieve excellent performance, growth, and customer value.
• Analyze performance metrics to track progress and adjust strategies to meet area goals in light of changing market conditions.
• Partner with leadership and Field Support to understand the impact of emerging technologies and ways of working on business performance, and actively support their implementation.
• For roles in CA, a Pest Control Dealer Designated Agent (DDA) License is required (or must be obtained within 120 days of hire).

Requirements

• 4 to 7 years of managerial experience, including leadership, issue management, motivation, and team building.
• Understanding of sales and operations planning process, demand forecasting, and integration of demand and supply plans.
• Excellent communication, customer service, and leadership skills.
• Willingness to learn and adopt new technologies and encourage others to do the same.
• Working knowledge of business accounting and P&L statements.
• Knowledge of market preferences, competition, regulations, and industry trends.
• Higher education degree preferred; High School diploma or equivalent required.

Benefits

• Competitive compensation.
• Medical, Dental, and Vision plans.
• Paid Time Off and Paid Holidays.
• DailyPay available.
• 401k with company match.
• Tuition Reimbursement.
• Lucrative Associate Referral Program.
• Company Apparel and Work Boot Vouchers.
• Opportunity for Advancement.
• Paid Training and Business Certifications Available.
• Free Counseling Services/Employee Assistance Program.
• Life Insurance and Short- and Long-Term Disability Insurance.
• Product Discounts.
• Most branches never work Sundays.

Starting pay will depend on factors such as location and experience and will always meet or exceed applicable state and local minimum wage laws.