Branch Manager – English/Spanish

About the role

As a hands-on leader, you’ll connect the branch, the community, and customers by assisting with financial needs both over the phone and in-person. You’ll motivate and guide an enthusiastic team to achieve goals while delivering outstanding customer service.

Responsibilities

• Develop, lead, train, and manage branch employees.
• Maintain office cash with accuracy and security.
• Meet branch goals while providing outstanding customer service.
• Ensure prompt and accurate completion of the loan process and income tax returns.
• Maintain reporting and minimize delinquent debt through collection activities.
• Maintain compliance with state and federal lending regulations and Company policies and procedures.

Requirements

• Previous management experience.
• Previous customer service experience.
• Ability to fluently communicate in English and Spanish.
• Knowledge of state and federal lending regulations.
• Valid state driver’s license with an acceptable driving record.
• Access to a reliable automobile for daily use.
• Previous finance experience (preferred).

Benefits

• Medical insurance with minimal employee cost.
• Dental and life insurance.
• Short- and long-term disability coverage.
• Profit sharing and 401k with company matching.
• Paid sick, holiday, and vacation time.
• Monthly bonus potential based on branch performance.
• Community service opportunities, including contributions to charities, local food banks, and educational institutions.
• Growth potential with career development pathways.
• Comprehensive training, including hands-on, online, and new-hire orientation.

This position is subject to a background check for convictions directly related to its duties. Only job-related convictions will be evaluated and will not automatically disqualify the candidate.