Branch Manager

Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we're looking for you! Wallace Finance is looking for a friendly and outgoing Branch Manager who can provide outstanding customer service. Wallace Management Company manages small loan companies with over 125 branches in 7 states—and growing! We have been in the small consumer loan business since 1980.

About the role

This position may require occasional travel.

Responsibilities

• Provide on-site day-to-day management and supervision of branch employees.
• Train new employees and develop their skills and understanding of company policies and all phases of branch operations, procedures, and laws governing the consumer finance business.
• Keep the District Manager up to date on the overall performance of the branch.
• Provide leadership necessary to motivate employees and create and maintain a high degree of branch production by achieving company standards.
• Maintain consistent growth in accounts and receivables through obtaining new borrowers and retaining existing borrowers.
• Prepare reports as required by management.
• Maintain good customer relations.
• Maintain internal audits to satisfactory or better.
• Ensure all delinquent work is completed each day.
• Handle all serious customer issues that require management assistance.

Benefits

• Low-cost employee health, dental, vision, and life insurance for full-time team members.
• 401(k) plan including company match.
• Paid holidays and vacation time.
• Monthly bonus opportunities.