Branch Manager

About the role

The Branch Manager position at WaFd Bank is a high-impact role focused on driving business development and sales, particularly with small businesses, while growing deposits, originating loans, and expanding client relationships through cross-selling additional services.

Responsibilities

• Drive business development and sales, particularly with small businesses
• Grow deposits, originate loans, and expand client relationships through cross-selling additional services
• Lead, coach, and develop a high-performing team to achieve growth goals
• Deliver outstanding customer service and ensure consistent high levels of customer satisfaction
• Ensure compliance with regulatory and operational standards
• Coach, motivate, mentor, and provide feedback to staff
• Reflect WaFd Bank’s corporate values of integrity, teamwork, ownership, simplicity, discipline, and service
• Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act, and OFAC regulations

Requirements

• Bachelor’s degree or equivalent experience in finance, business, or a related field
• 5+ years in banking, with at least 2-3 years in a supervisory or managerial role; prior sales or client relations experience, preferred
• Proven success in small business development, deposit/loan growth, and cross-selling
• Strong knowledge of banking regulations, compliance, and operational procedures
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams), keyboarding, and digital banking tools
• Excellent organizational, analytical, communication, and interpersonal skills
• Must have valid driver’s license and ability to be bonded

Qualifications

• Must meet performance metrics and production goals
• Must adhere to bank policies and procedures designed to comply with Federal regulations
• Must reflect WaFd Bank’s corporate values of integrity, teamwork, ownership, simplicity, discipline, and service
• Must ensure compliance with regulatory and operational standards
• Must coach, motivate, mentor, and provide feedback to staff
• Must ensure a consistently high level of customer satisfaction through excellent service
• Must adhere to bank policies and procedures designed to comply with Federal regulations

Skills

• Leadership and management skills
• Customer service skills
• Financial analysis and reporting skills
• Team building and coaching skills
• Regulatory compliance knowledge
• Microsoft Office proficiency

Benefits

At WaFd Bank, you get all of these great benefits!

• Paid time off for vacation, sick days and holidays
• Health insurance
• Stock options
• Bonus programs
• 401(k) plan
• Paid Parental Leave
• Life and AD&D insurance
• Long-term disability
• Tuition Reimbursement
• Employee assistance programs
• Pre-tax health and dependent-care spending plans

Pay

USD $60,000.00/Yr. USD $79,400.00/Yr.

Schedule

Full-time position