Branch Manager

About the Role

If you're someone who likes being out in the field, solving problems, building relationships, and leading peoples, this role was built for you! At Senior Solutions Home Care, our Branch Managers don't sit behind desks - they're the face of care in the community. You'll lead caregivers, support clients and families, and drive real growth in the Jackson regional territory. If you have experience in home care, healthcare, or community-based services and want a role with independence, leadership, and purpose, this is a strong next step!

Why You'll Love This Role

• PTO and Paid Holidays
• 401(k) retirement plan
• Medical, dental, and vision benefits
• Company vehicle and gas card
• You'll lead, coach, and build your team of caregivers
• You'll directly impact client care and satisfaction
• You're not stuck in an office - you're out in the field making things happen
• You'll help grow something meaningful in your community

What You'll Be Doing

• Be the Leader in the Field: Conduct in-home visits, client assessments, and quality check-ins; build strong, trusted relationships with clients and families; step in to resolve issues and ensure top-level care
• Lead and Develop Caregivers: Coach, guide, and hold caregivers accountable; have real conversations that drive performance and growth; support training and advancement opportunities
• Drive Growth in Your Territory: Build relationships with referral partners and local organizations; represent us at community events and networking opportunities; help bring in new clients and expand services
• Own the Operation: Track performance, quality, and growth metrics; ensure compliance and high standards are met; identify problems and take action to fix them

Requirements

• 1+ years of experience in home care, healthcare operations, assisted living, or community-based services
• Experience supervising, coaching, or conducting quality visits with staff
• Experience handling client or family concerns
• Strong communication and documentation skills
• Professional presence in client homes and healthcare settings
• Ability to work independently and manage multiple priorities

Qualifications

• Valid driver's license and reliable transportation
• Ability to travel locally (up to 50 miles)
• Ability to pass background and drug screening

Preferred

• Experience in non-medical home care
• Experience with care management systems
• Community outreach or referral relationship experience