Branch Manager

About the role

You’ll be the hands-on leader of an enthusiastic team, connecting the branch, the community, and customers. You’ll assist customers over the phone and in-person with their financial needs, motivating the team to achieve goals while providing outstanding service.

Responsibilities

• Develop, lead, train, and manage branch employees.
• Maintain office cash with accuracy and security.
• Meet branch goals while delivering exceptional customer service.
• Ensure prompt and accurate completion of the loan process and income tax returns.
• Maintain reporting and minimize delinquent debt through collection activities.
• Ensure compliance with state and federal lending regulations and company policies.

Requirements

• Previous management experience.
• Previous customer service experience.
• Knowledge of state and federal lending regulations.
• A valid state driver’s license with an acceptable driving record.
• Access to a reliable automobile for daily use.
• Previous finance experience (preferred).

Benefits

• Medical insurance with minimal employee cost.
• Dental and life insurance.
• Short- and long-term disability coverage.
• Profit sharing and 401k with company matching.
• Paid sick, holiday, and vacation time.
• Monthly bonus potential based on branch performance.
• Ongoing contributions to charities, local food banks, and educational institutions.
• Career growth opportunities and top-tier training (hands-on, online, and new-hire orientation).