Branch Manager

About the role

The Branch Manager is responsible for overseeing the day-to-day operations of branch crews and equipment, ensuring seamless job execution and employee training to support customers. This role also directs overall branch operations, including safety, staffing, fiscal management, and compliance.

Essential Functions

• Oversee crews and equipment in remote locations to meet customer expectations efficiently.
• Professionally interact with municipalities and customers, manage project notifications, secure permits, and ensure regulatory compliance.
• Quickly assess challenges and exercise independent judgment to find effective solutions.
• Develop employee schedules, manage labor needs, and ensure all project paperwork is completed on time.
• Plan and schedule projects to maximize efficiency and cost-effectiveness.
• Audess employee capabilities, contribute to hiring and termination decisions, and ensure proper training and development.
• Maintain oversight of all safety requirements, including DOT and industry compliance standards.
• Be prepared for high-demand scheduling, including evenings, weekends, and emergency project needs.
• Request necessary materials, manage billing, and maintain accurate revenue forecasts.
• Travel as needed for project oversight and branch operations.

Essential Responsibilities

• Crew & Equipment Management: Oversee crews and equipment in remote locations to meet customer expectations efficiently.
• Customer & Municipal Relations: Professionally interact with municipalities and customers, manage project notifications, secure permits, and ensure regulatory compliance.
• Problem-Solving & Decision-Making: Quickly assess challenges and exercise independent judgment to find effective solutions.
• Personnel & Scheduling: Develop employee schedules, manage labor needs, and ensure all project paperwork is completed on time.
• Project Planning & Execution: Plan and schedule projects to maximize efficiency and cost-effectiveness.
• Staffing & Performance Management: Assess employee capabilities, contribute to hiring and termination decisions, and ensure proper training and development.
• Safety & Compliance: Maintain oversight of all safety requirements, including DOT and industry compliance standards.

Key Leadership Competencies

• Leads by example, demonstrating a strong commitment to safety, ethics, and work-life balance.
• Excellent communicator who earns the respect of employees, vendors, and customers.
• Collaborative team builder with strong decision-making skills.
• Accountable for financial performance, focusing on profitability and cash flow.
• Represents the company professionally in interactions with customers and agencies.

Required Knowledge & Skills

• Deep understanding of state regulations for traffic control devices and materials.
• Active involvement in industry associations, coalitions, and state DOT collaborations.
• Proficiency in Microsoft Excel and Word; Viewpoint software experience preferred.
• Strong financial literacy, including balance sheets and profit & loss statements.

Education & Experience

• Preferred: Bachelor's degree in Construction Management, Engineering, or a related field.
• Preferred: Minimum 10 years of experience in traffic control and safety, including direct crew work and formal industry training.
• Preferred: Minimum 10 years of supervisory or management experience.