Branch Manager

About the role

As a(n) Branch Manager within PNC's Retail Branch organization, you will be based in Willard, OH. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance.

Responsibilities

• Leading all aspects of branch performance
• Driving revenue and customer loyalty through consultative interactions with clients
• Creating a differentiated customer experience
• Collaborating with a broad range of eco-system partners
• Accountable for risk management and compliance
• Building a high performing team
• Acquiring and retaining talent through effective onboarding, coaching and development
• Managing operational, human capital, reputational and business risk
• Exercising leadership, authority and sound decision making to mitigate sales practice risk
• Ensuring compliance with regulatory guidelines and adherence to established policies and procedures

Requirements

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role
• Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties
• Typically requires 3+ years of related experience
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered

Qualifications

• Accountability
• Banking
• Client Counseling
• Customer Experience (CX)
• Customer Loyalty
• Decision Making
• People Management
• Proactive Behavior
• Results-Oriented
• Branch Banking Services
• Digital Awareness
• Effective Communications
• Managing Multiple Priorities
• Sales Management

Skills

• Branch Banking Services
• Digital Awareness
• Effective Communications
• Managing Multiple Priorities
• Sales Management

Benefits

• PNC Employees take pride in their reputation and to continue building upon that they expect their employees to be:
• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
• As a Manager Of Talent In PNC, You Will Be Expected To Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Pay

Base Salary: $70,125.00 – $116,875.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education.

Schedule

Full-Time

Benefits

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match, pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• A robust wellness program with financial incentives

Contact Information

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